, · North America
A2 Customer Care (A2CC) is a Polish SAP consulting firm based in Wrocław and part of the Atende S.A. capital group. It specialises in customer-care, billing, and CRM implementations on SAP, with a particular focus on the utilities sector.
Partner Level
Registered
SAP certified
Company Size
Mid-Market
51–500 employees
Region
North America
SAP Products
2
specialisations
Global team footprint
Estimated employee distribution by country
53
Employees
1
Countries
Poland
Largest team
Top 3 countries account for 100% of headcount.
Total company headcount — not limited to this vendor's ERP practice. Figures are approximate and may lag.
A2 Customer Care (A2CC) is a Polish SAP consulting firm based in Wrocław and part of the Atende S.A. capital group. It specialises in customer-care, billing, and CRM implementations on SAP, with a particular focus on the utilities sector.
A2 Customer Care sp. z o.o. is a SAP Registered Partner based in , , serving clients across the North America region. They specialise in SAP CX/CRM, SAP BTP, and work with organisations in Utilities, Oil & Gas, Wholesale Distribution.
A2 Customer Care sp. z o.o., known commercially as A2CC, is a Polish SAP services company headquartered in Wrocław. It operates as part of the Atende S.A. capital group, an IT integrator listed on the Warsaw Stock Exchange since 2012 with roughly 25 years of project history. A2CC's commercial proposition is comprehensive implementation of SAP-based solutions in the customer-service and ERP space, with deep specialisation in the utilities vertical. Its core SAP product portfolio includes SAP for Utilities, SAP Hybris Billing (now SAP Convergent Charging / Invoicing), SAP CRM and SAP CRM for Utilities, and SAP Ariba. Typical engagements combine end-to-end project delivery with data migration and harmonisation work and the integration of SAP systems with surrounding billing, metering, and customer-facing applications. A reference project frequently cited by the company and its parent is the deployment of what A2CC describes as the largest billing system in Poland, built on SAP for Utilities and SAP CRM for Utilities for Polska Spółka Gazownictwa, the country's gas distribution operator. Beyond utilities, A2CC also offers ABAP development, business consulting, and IT strategy advisory aimed at larger Polish enterprises and CEE-region utilities. The company is registered as an SAP partner authorised to resell and implement SAP solutions.
Polska Spółka Gazownictwa
A2CC delivered a production launch of a billing platform for Poland's national gas distribution operator on SAP for Utilities and SAP CRM for Utilities, described by the company and parent group as the largest billing deployment in Poland.
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Bracknell, United Kingdom
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Products
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