CommBox Communication and Automation Ltd, formerly known as BumpYard, is an Israeli software vendor that has developed an AI-powered omnichannel customer communication platform. Founded in 2013 and headquartered in Israel, the company offers a SaaS solution that enables enterprises to handle customer interactions across digital channels including WhatsApp, SMS, video chat, web chat, and social networks, supplemented by automation and conversational AI. CommBox is registered as an SAP partner with an ISV designation and partners with SAP specifically on SAP Customer Experience (formerly C/4HANA) and SAP Sales/Service Cloud. The integration extends SAP CRM and Customer Experience to support fully omnichannel customer interactions powered by AI, including automated bots and routing logic operating across all channels. CommBox's AI-Powered Omnichannel Platform is also available for online purchase through SAP App Center, SAP's digital marketplace for partner software, allowing existing SAP customers to procure the solution through their SAP commercial relationship. The product is positioned for B2C-heavy industries such as retail, financial services, telecommunications, and utilities, where high-volume customer service operations benefit from omnichannel routing, automation, and analytics on top of an SAP CX backbone.