ADP Workforce Now
by ADP · Benefits Administration
Cloud HCM suite with benefits administration, payroll, HR and time in one platform.
- Works with
- NetSuite, Sage Intacct, QuickBooks
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
Overview
ADP Workforce Now is ADP's cloud human capital management (HCM) suite for midsized and enterprise organizations, unifying payroll, HR, time & attendance, talent, and benefits administration in one platform. Customers select from tiered packages (Select, Plus, Premium), with benefits administration included from the Plus tier upward.
The benefits administration capability covers the full annual cycle: a step-by-step plan-setup wizard for configuring eligibility, contribution and cost-sharing rules; a mobile-first, AI-assisted enrollment experience (decision support powered by Nayya); open-enrollment tracking dashboards; ACA compliance tooling (1094-C/1095-C generation, eligibility and affordability calculations); and pre-built reporting on eligibility status, enrollment activity and plan summaries.
A key differentiator is ADP's carrier connectivity: ONE Carrier Connection integrates with 900+ insurance carriers and other organizations (including Aetna, Cigna, MetLife, Prudential, UnitedHealthcare and Unum) via API, passing plan setup, enrollment, life-event changes, evidence-of-insurability decisions, and bill/deduction reconciliation data bidirectionally in near real time. On the finance side, benefits deductions calculated in Workforce Now flow through ADP payroll processing and can be posted as journal entries to ERP general ledgers (NetSuite, Sage Intacct, QuickBooks, and others) via ADP Marketplace connectors and integration partners, reducing manual reconciliation between HR/benefits and accounting.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Benefits Plan Setup
Configuration tools for building and maintaining benefit plans.
- Step-by-step plan creation wizard
- Eligibility rule configuration
- Contribution and cost-sharing setup
- Preview of employee-facing enrollment views
- Support for multiple benefit plan types (medical, dental, vision, life, disability, voluntary)
Enrollment & Employee Experience
Mobile-first enrollment and decision support for employees.
- Mobile-first enrollment via the ADP Mobile app
- AI-powered decision support (powered by Nayya)
- Push notifications for open enrollment and qualifying life events
- Open enrollment progress tracking dashboard
- 24/7 employee self-service access to benefits and pay information
Carrier Connectivity
Bidirectional data exchange between ADP and insurance carriers.
- ONE Carrier Connection to 900+ insurance carriers
- Automated plan setup and enrollment updates to carriers
- Real-time life-event and eligibility change transmission
- Evidence of insurability (EOI) digital application and decision routing
- Bill and deduction reconciliation between ADP and carriers
Compliance
Tools to support ACA and benefits-related regulatory requirements.
- Automated ACA data validation
- Form 1094-C / 1095-C generation
- Monthly eligibility and affordability calculations
- Proactive compliance issue identification by employee and FEIN
Reporting & Analytics
Pre-built reporting on benefits enrollment and plan performance.
- Eligibility status reports
- Employee & dependent enrollment reports
- Employee enrollment activity reports
- Benefit plan summary reports
- Enrollment and carrier reconciliation reporting
Payroll & Finance Integration
Flow of benefits deductions into payroll and the general ledger.
- Automatic payroll deduction initiation from benefits elections
- Deduction changes triggered by carrier EOI decisions
- Journal entry posting to ERP general ledgers via connectors
- ADP Marketplace and API Central integrations with financial systems
Common use cases
- Running annual open enrollment with a mobile-first, guided employee experience
- Automatically syncing enrollment and life-event changes to 900+ insurance carriers without manual data entry
- Generating ACA 1094-C/1095-C forms and tracking monthly affordability compliance
- Flowing benefits deductions from enrollment straight into payroll processing
- Posting payroll and benefits journal entries into an ERP general ledger such as NetSuite or Sage Intacct
- Reducing carrier billing errors and overbilling through automated reconciliation
- Giving employees AI-assisted plan recommendations during enrollment to reduce HR support load
Strengths & considerations
Strengths
- Very large carrier network (900+) connected via API through ONE Carrier Connection, reducing manual file feeds
- Benefits administration is natively part of the same HCM suite as payroll, so deductions flow directly into payroll without a separate integration
- AI-driven decision support (Nayya) embedded in the enrollment experience
- Backed by ADP's scale and existing ADP Marketplace ecosystem of ERP and financial-system connectors
ERP integrations
Posts ADP payroll journal entries into the NetSuite general ledger
Syncs employee, timesheet and general ledger/job-costing data from Workforce Now to Sage Intacct
Pulls payroll data from ADP after each run and creates journal entries in QuickBooks
Pricing
Sold in tiered packages (Select, Plus, Premium); benefits administration is included from the Plus tier upward. Pricing depends on employee count and modules selected; not publicly listed. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Mobile app
- Yes
- Languages
- English
Alternatives to ADP Workforce Now in Benefits Administration
ADP Workforce Now — frequently asked questions
Does ADP Workforce Now integrate with NetSuite?
Yes. A Marketplace connector posts ADP payroll and benefits journal entries into the NetSuite general ledger, mapping employee expenses to accounts and cost centers.
How many insurance carriers does ADP Workforce Now connect to?
ADP's ONE Carrier Connection integrates with more than 900 insurance carriers and other organizations, exchanging enrollment, life-event and billing data via API in near real time.
How do benefits deductions flow into payroll?
Because benefits administration and payroll run on the same ADP Workforce Now platform, employee elections and carrier-confirmed changes (including evidence-of-insurability decisions) automatically trigger the corresponding payroll deductions without a separate data transfer.
How is ADP Workforce Now priced?
Pricing is quote-based and depends on the package tier (Select, Plus, or Premium), employee count, and modules selected. Benefits administration requires at least the Plus package. ADP does not publish list prices.
Evaluating Benefits Administration?
Tell us your ERP and requirements and we'll send an independent shortlist — including ADP Workforce Now and the best-fit alternatives — with honest pros and cons.