bswift
by bswift · Benefits Administration
Cloud benefits administration platform with AI-assisted enrollment and compliance services.
- Works with
- ADP, Workday, UKG, SAP SuccessFactors
- Deployment
- Cloud
- Pricing
- Quote-based
- Founded
- 1996
- Headquarters
- Chicago, United States
Overview
bswift is a Chicago-based benefits administration platform that helps employers manage employee benefits enrollment, eligibility and compliance, including for complex workforces such as multi-location teams, union employees, retirees and variable-hour staff. Founded in 1996, the company was acquired by Aetna in 2014, became part of CVS Health after the CVS-Aetna merger, and was sold by CVS Health to private equity firm Francisco Partners in 2022 for approximately $740 million.
The platform centralises benefits enrollment, eligibility rules engines, life-event processing, COBRA administration, ACA reporting, dependent verification and billing reconciliation. It layers in native AI (branded Emma Intelligence) to help answer employee benefits questions and speed up plan configuration, and includes Evive, an engagement capability that delivers personalized, data-driven benefits nudges to employees.
bswift connects to HR, payroll and carrier systems through more than 550 pre-built integrations plus REST APIs, SFTP and webhooks, syncing employee demographic data, eligibility, elections and payroll deductions with systems such as Workday, ADP Workforce Now and UKG Pro.
Screenshots & demo
Demo video hosted on YouTube.
Features & capabilities
Benefits Enrollment
Mobile-first enrollment experience for open enrollment and life events.
- Mobile and self-service enrollment portal
- Decision-support tools for plan selection
- Life-event triggered enrollment workflows
- Configurable eligibility rules without custom coding
- Support for variable-hour, union and retiree populations
AI-Assisted Benefits (Emma Intelligence)
Native AI layer embedded across the platform.
- AI-powered employee Q&A on benefits materials
- AI-assisted plan configuration
- Eligibility logic guidance
- AI-powered dependent document review
Compliance & COBRA Administration
End-to-end compliance and continuation-coverage administration.
- COBRA notice generation, elections and premium billing
- ACA reporting and filing support
- Dependent eligibility verification
- Non-discrimination testing
- Form 5500 support
- Billing reconciliation
Employee Engagement (Evive)
Personalized, data-driven benefits communication.
- Eligibility- and enrollment-history-based nudges
- Claims-aware personalized campaigns
- Year-round engagement communications
Connectivity & Integration
Data exchange layer with HR, payroll and carrier systems.
- 550+ pre-built HR, payroll and carrier integrations
- REST APIs, SFTP and webhook connections
- Standard and custom data schemas
- Near real-time payroll deduction sync
Security
Enterprise data protection controls.
- Encryption in transit and at rest
- Continuous security monitoring
- Role-based access controls with audit trails
Common use cases
- Running annual open enrollment for a multi-state employer with variable-hour and union employees
- Automating COBRA notices, elections and premium billing after a qualifying event
- Verifying dependent eligibility documentation before extending health coverage
- Syncing payroll deductions between bswift and ADP Workforce Now or UKG Pro after enrollment
- Delivering personalized benefits engagement campaigns to improve plan utilization
- Centralising ACA reporting and non-discrimination testing for a large employer
- Connecting a Workday HCM instance to bswift for near real-time demographic and payroll updates
Strengths & considerations
Strengths
- Purpose-built for complex, high-touch benefits populations (union, retiree, variable-hour, multi-entity)
- Native AI (Emma Intelligence) embedded across enrollment, plan configuration and dependent verification
- 550+ pre-built integrations spanning HR, payroll and carrier systems with near real-time sync options
- Bundled compliance and COBRA administration services alongside the software platform
ERP integrations
Near real-time payroll deduction sync; 99% of transactions complete in 5 minutes or less; typical implementation is 4-6 weeks
Near real-time demographic and payroll updates, reducing reliance on file transfers
Near real-time UKG Pro integration with IRS contribution limit configuration support
Pricing
Pricing is not publicly listed; typically quoted per employee based on population size, complexity and selected compliance/administration services. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (hosted on AWS)
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 1996
- Headquarters
- Chicago, United States
- Employees
- ~1,300
- Ownership
- Private (owned by Francisco Partners; formerly owned by Aetna/CVS Health)
Alternatives to bswift in Benefits Administration
bswift — frequently asked questions
Does bswift integrate with Workday?
Yes. bswift connects to Workday via API for near real-time demographic and payroll data updates, reducing reliance on traditional file transfers.
Does bswift integrate with ADP Workforce Now?
Yes. The bswift Connector for ADP Workforce Now, listed on the ADP Marketplace, syncs payroll deductions in near real time, with 99% of transactions completing in 5 minutes or less and a typical implementation timeline of 4-6 weeks.
What HR and payroll systems does bswift connect to?
bswift offers more than 550 pre-built integrations across HR, payroll and carrier systems, including Workday, ADP Workforce Now, UKG Pro and SAP SuccessFactors, alongside REST APIs, SFTP and webhooks for custom connections.
How much does bswift cost?
bswift does not publish list pricing. It is quoted per employee based on population size, plan complexity and the compliance or administration services selected.
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