Businessolver
by Businessolver · Benefits Administration
Cloud benefits administration platform for enrollment, eligibility and payroll deduction sync.
- Works with
- Workday, UKG (UKG Pro / UltiPro), ADP, SAP SuccessFactors
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Headquarters
- West Des Moines, United States
Overview
Businessolver's Benefitsolver is a cloud-based benefits administration platform used by employers to run enrollment, eligibility tracking, billing, COBRA/direct bill administration, ACA compliance tracking, and Total Rewards reporting in a single connected system. It targets mid-sized and large employers, including those with multiple locations, divisions, or union groups, as well as benefits brokers and consultants managing plans on clients' behalf.
The platform layers AI-assisted decision support and a virtual benefits assistant (Sofia) on top of core administration, aiming to turn annual enrollment into a year-round, personalized benefits experience. It also offers MyChoice Accounts for consumer-directed accounts (HSA, FSA, HRA, commuter, lifestyle spending) and ComplianceDashboard for regulatory tracking.
Businessolver connects Benefitsolver to the wider HR and payroll ecosystem through its LiveKinnect integration framework, which provides inbound and outbound data exchange -- including EDI file feeds and real-time API calls -- with HRIS, payroll, and carrier/vendor systems so that employee demographic data, benefit elections, and payroll deduction data stay synchronized without manual re-entry.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Enrollment & Eligibility
Core benefits enrollment and eligibility management.
- Annual and new-hire benefits enrollment
- Eligibility rules and tracking
- Qualifying life event (QMCSO) administration
- Retiree benefits administration
- Total Rewards statements/reporting
Billing, Compliance & COBRA
Back-office administration and regulatory compliance.
- Billing and financial reporting
- COBRA and direct bill administration
- ACA tracking and reporting
- ComplianceDashboard regulatory tracking
AI-Assisted Employee Experience
Decision support and self-service tools for employees.
- Sofia virtual benefits assistant (phone/chat, 24/7)
- Integrated decision support for plan selection
- Mobile app access
- Personalized communications and education
Consumer-Directed Accounts
Administration of tax-advantaged and spending accounts via MyChoice Accounts.
- HSA administration
- FSA administration
- HRA administration
- Commuter and lifestyle spending accounts
Connectivity (LiveKinnect)
Inbound/outbound data exchange layer connecting Benefitsolver to carriers, TPAs, brokers, HRIS and payroll systems.
- EDI file-based data exchange with carriers and TPAs
- Real-time API connections for census and election data
- Payroll deduction file feeds to payroll/HRIS systems
- Broker and TPA connectivity
Common use cases
- Running annual open enrollment across a multi-location or multi-division employer
- Syncing new-hire census and demographic data from an HRIS into benefits enrollment automatically
- Sending finalized payroll deduction amounts from benefits elections back to a payroll or HCM system
- Administering COBRA and direct-bill accounts for terminated or retired employees
- Tracking ACA eligibility and filing requirements across a large workforce
- Giving employees AI-assisted plan-selection guidance during enrollment via the Sofia assistant
- Administering HSA/FSA/HRA consumer accounts alongside core benefits enrollment
Strengths & considerations
Strengths
- Single connected platform spanning enrollment, eligibility, billing, COBRA, ACA and consumer accounts rather than point solutions
- LiveKinnect integration framework provides both EDI and real-time API connectivity to carriers, TPAs, brokers and HRIS/payroll systems
- AI-driven Sofia virtual assistant and decision-support tools aimed at year-round employee engagement, not just an annual enrollment event
- HITRUST-certified security posture, marketed as reducing risk from data movement between systems
ERP integrations
Employee demographic/census data inbound from Workday; benefit elections and payroll deduction data outbound to Workday payroll
Real-time transfer of census and payroll information between UKG Pro (formerly UltiPro) and Benefitsolver
Payroll deduction and employee data feeds exchanged with ADP payroll systems
Employee data and benefits deduction exchange with SAP SuccessFactors HCM
Pricing
Pricing is not publicly listed; quoted based on employee count, modules (e.g., COBRA, ACA tracking, MyChoice Accounts) and implementation scope. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- HITRUST
- Mobile app
- Yes
- Languages
- English
About the vendor
- Headquarters
- West Des Moines, United States
Alternatives to Businessolver in Benefits Administration
Businessolver — frequently asked questions
Does Businessolver integrate with Workday?
Yes. Businessolver's LiveKinnect integration framework exchanges employee census and demographic data with Workday and sends benefit elections and payroll deduction data back to Workday payroll, using file-based (EDI) and API connections.
Does Businessolver integrate with UKG Pro (UltiPro)?
Yes. Businessolver offers an advanced API connection with UKG (formerly Ultimate Software/UltiPro) that provides real-time transfer of census and payroll information between UKG Pro and Benefitsolver, reducing manual data entry during onboarding and life events.
How is Businessolver priced?
Businessolver does not publish pricing. Costs are quoted based on employee headcount, the modules selected (such as COBRA administration, ACA tracking, or MyChoice Accounts), and implementation requirements.
What companies use Benefitsolver?
Benefitsolver is used by mid-sized and large employers across industries including business services, healthcare, hospitality, retail, manufacturing and automotive, as well as by benefits brokers and consultants administering plans for clients.
Evaluating Benefits Administration?
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