Icertis
by Icertis · Contract Lifecycle Management
AI-native contract lifecycle management platform for enterprise contract intelligence.
- Works with
- SAP, Microsoft Dynamics, Salesforce, Coupa, Workday
- Deployment
- Cloud
- Company size
- Enterprise
- Pricing
- Quote-based
- Founded
- 2009
- Headquarters
- Bellevue, Washington, United States
Overview
Icertis is an enterprise contract lifecycle management (CLM) platform, marketed as the Icertis Contract Intelligence (ICI) platform, that digitizes and structures contracts so organizations can automate authoring, negotiation, execution and post-execution obligation management at scale. It is aimed at large enterprises with complex, high-volume contracting needs across legal, sales, procurement and finance functions.
The platform covers the full contract lifecycle: intelligent contract setup with configured attributes, templates and clause libraries; guided, role-based authoring workflows; redlining, playbooks and approvals for negotiation; e-signature; and post-execution monitoring of obligations, milestones and renewals. Icertis Copilot and other AI capabilities (including a Risk Assessment Copilot) generate contract summaries, flag risk against predefined parameters, and surface portfolio-wide analytics and dashboards.
Icertis is deeply positioned around ERP and procurement ecosystem integration rather than standing alone: SAP has taken a financial investment stake in Icertis and the two companies jointly ship "SAP Ariba Contract Intelligence by Icertis" as an SAP Solution Extension, and Icertis also ships packaged integrations for SAP S/4HANA, SAP Fieldglass, SAP CPQ, Microsoft Dynamics 365 Supply Chain Management, Salesforce, Coupa, and Workday.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Contract Authoring & Setup
Guided creation of contracts from configured templates and rules.
- Configured attributes, templates, clauses and master data
- Role-based, step-by-step contract initiation workflows
- Seeded/pre-built configurations for common contract types
- Support for procurement contracts and NDAs
Negotiation & Review
Playbook-driven redlining and approvals.
- Clause and template libraries maintained by legal ops
- Preapproved playbooks with fallback language
- Redlining and multi-party negotiation
- Approval workflows and digital signature handoff
AI Contract Intelligence
AI-generated summaries, risk analysis and insights.
- Icertis Copilot executive contract summaries
- Risk Assessment Copilot comparing terms to risk parameters
- Portfolio dashboards and real-time/historical KPI reporting
- AI-supported search across digitized contract data
Post-Execution & Obligation Management
Monitoring of active contracts after signature.
- Milestone, renewal and expiry notifications
- Contractual obligation and SLA tracking
- Contract amendment and termination workflows
- Simple search across active contracts
ERP & Procurement Connectivity
Packaged integrations that operationalize contract terms in source systems.
- SAP S/4HANA, SAP Ariba, SAP Fieldglass and SAP CPQ integrations
- Microsoft Dynamics 365 Supply Chain Management embedded experience
- Salesforce native app (Lightning and Classic)
- Coupa and Workday connectors syncing supplier and contract master data
Common use cases
- Digitizing and structuring high volumes of procurement and sales contracts across a large enterprise
- Creating a procurement contract in SAP S/4HANA that automatically initiates and syncs with an Icertis contract
- Managing NDAs and procurement contracts directly inside Microsoft Dynamics 365 Supply Chain Management
- Letting sales reps author, track and negotiate customer contracts without leaving Salesforce
- Using AI (Risk Assessment Copilot) to flag contract terms that deviate from predefined risk parameters
- Enforcing negotiated commercial terms during procurement and payables processes to reduce cost leakage
- Tracking milestones, renewals and obligations across a global contract portfolio from a single dashboard
Strengths & considerations
Strengths
- SAP has made a direct financial investment in Icertis and jointly ships it as the first SAP Solution Extension for contract lifecycle management (SAP Ariba Contract Intelligence by Icertis)
- Deep, packaged integrations across multiple ERP/procurement ecosystems simultaneously (SAP S/4HANA, SAP Ariba, SAP Fieldglass, SAP CPQ, Dynamics 365, Coupa, Workday) rather than a single-ERP focus
- Enterprise-grade contract data modeling that supports complex, large-scale contracting relationships across legal, sales, procurement and finance
ERP integrations
Covers SAP S/4HANA, SAP Ariba, SAP Fieldglass and SAP CPQ; a legal transaction in S/4HANA can automatically initiate a contract in Icertis
Executed Icertis contracts create purchase agreements in Dynamics 365 Supply Chain Management; statuses are regularly synced
Works with Salesforce Lightning and Classic; contract requests pre-populated from Salesforce objects
Synchronizes contract details and supplier data between ICI and Coupa Business Spend Management
Syncs master data (supplier, payment terms, payment type, purchase items) from Workday Financial Management/Procurement and HCM to ICI
Pricing
No public pricing page; Icertis is quote-based and priced according to user count, contract volume, selected AI modules and integrations, typically targeting large enterprises. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS
About the vendor
- Founded
- 2009
- Headquarters
- Bellevue, Washington, United States
- Ownership
- Private
Alternatives to Icertis in Contract Lifecycle Management
Icertis — frequently asked questions
Does Icertis integrate with SAP?
Yes. Icertis integrates with SAP S/4HANA, SAP Ariba, SAP Fieldglass and SAP CPQ, and is jointly delivered with SAP as an SAP Solution Extension (SAP Ariba Contract Intelligence by Icertis) following a financial investment from SAP in Icertis.
Does Icertis integrate with an ERP beyond SAP?
Yes. Icertis also ships prebuilt integrations for Microsoft Dynamics 365 Supply Chain Management, Workday, and Coupa Business Spend Management, alongside a native app for Salesforce.
How much does Icertis cost?
Icertis does not publish pricing. It uses a quote-based model driven by user count, contract volume, AI modules and integrations selected, and is generally positioned for large enterprises rather than small businesses.
What does Icertis Contract Intelligence (ICI) actually do?
ICI covers the full contract lifecycle: guided contract authoring from templates and clause libraries, negotiation and redlining against playbooks, e-signature, and post-execution monitoring of obligations, milestones and renewals, with AI features like Icertis Copilot for summaries and Risk Assessment Copilot for risk flagging.
Evaluating Contract Lifecycle Management?
Tell us your ERP and requirements and we'll send an independent shortlist — including Icertis and the best-fit alternatives — with honest pros and cons.