FileHold vs OnBase
document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Pay-per-user subscription, with optional/custom add-on features priced separately | Custom quote / contact sales |
| Deployment | Cloud, On-premise, Hybrid | Cloud, On-premise, Hybrid |
| Company size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Stated ERP integrations | SAP, Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks | SAP, Oracle Fusion Cloud, Workday, Microsoft Dynamics 365, Infor |
| Vendor | FileHold Systems | Hyland |
Our take
Where FileHold leads
- Stronger evidenced coverage on 15 of the 25 capabilities where they differ (led by check-in / check-out locking and folder / cabinet hierarchy).
- Stated Sage X3, QuickBooks integration the alternative doesn't list.
Where OnBase leads
- Stronger evidenced coverage on 10 of the 25 capabilities where they differ (led by ai-driven document classification and ai/ml field and table data extraction).
- Stated Workday, Infor integration the alternative doesn't list.
Where they differ
The 25 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| AI-driven document classificationCapture & Ingestion | Not evidenced | Core strength Automatic classification via Brainware capture |
| AI/ML field and table data extractionCapture & Ingestion | Not evidenced | Core strength Intelligent data extraction and verification via Brainware capture |
| Check-in / check-out lockingRepository & Organization | Core strength | Not evidenced |
| Folder / cabinet hierarchyRepository & Organization | Core strength Hierarchical library of cabinets, drawers, folders | Not evidenced |
| Low-code case / app builderPlatform, Reporting & Integrations | Not evidenced | Core strength WorkView application platform for case-style solutions |
| OCR / text recognitionCapture & Ingestion | Supported Server-side OCR indexing | Not evidenced |
| Email importCapture & Ingestion | Not evidenced | Supported |
| Metadata-driven tagging & classificationRepository & Organization | Supported Metadata schemas and document tagging | Not evidenced |
| Full-text & metadata searchRepository & Organization | Supported | Not evidenced |
| Electronic formsWorkflow & Process Automation | Not evidenced | Supported |
| AP invoice automationWorkflow & Process Automation | Not evidenced | Supported AP connector framework with two-way ERP data validation |
| Exception handling & escalationWorkflow & Process Automation | Not evidenced | Supported |
| Electronic signatureRecords Management & Compliance | Supported Adobe Acrobat Sign and DocuSign | Not evidenced |
| Real-time co-authoringCollaboration & Access | Not evidenced | Supported Secure content sharing with version control and co-authoring |
| Desktop sync / mapped accessCollaboration & Access | Supported Windows desktop client | Not evidenced |
| Microsoft 365 integrationCollaboration & Access | Supported | Not evidenced |
| Microsoft Teams integrationCollaboration & Access | Supported | Not evidenced |
| Public REST APIPlatform, Reporting & Integrations | Supported Web Services API | Not evidenced |
| On-premise / hybrid / cloud deployment optionsPlatform, Reporting & Integrations | Supported On-premise or cloud | Not evidenced |
| Version control & revision historyRepository & Organization | Core strength | Supported |
| Related document linkingRepository & Organization | Core strength | Supported Consolidated view of related content in case management |
| Visual / no-code workflow designerWorkflow & Process Automation | Supported | Core strength Configurable rules-based workflows |
| Regulatory compliance frameworksRecords Management & Compliance | Partial 21 CFR Part 11 only; no broader framework list documented | Not evidenced |
| Single sign-on / identity federationSecurity & Access Control | Partial Optional Active Directory integration; no SAML SSO documented | Not evidenced |
| Prebuilt ERP connectorsPlatform, Reporting & Integrations | Supported Sage 300, Dynamics GP, QuickBooks integrations | Core strength Direct ERP integrations for SAP, Oracle, Workday, Microsoft Dynamics 365 |
Both grade identically on the other 26 capabilities — see each product's full profile: FileHold, OnBase.
FileHold vs OnBase — FAQs
Is FileHold or OnBase better for ERP integration?
Both state integrations with SAP, Oracle Fusion Cloud, Microsoft Dynamics 365. FileHold additionally lists Sage X3, QuickBooks. OnBase additionally lists Workday, Infor. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, FileHold or OnBase?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what FileHold and OnBase should each cost you — and whether a third option belongs on your shortlist.