Box Sign vs DocuSign

eSignature head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.

	Box Sign	DocuSign
Starting price	Included with qualifying Box subscriptions (no per-signature charge)	From $25/user/mo (published)
Deployment	Cloud	Cloud
Company size	Mid-market, Enterprise	SMB, Mid-market, Enterprise
Stated ERP integrations	NetSuite	SAP, NetSuite, Workday, Microsoft Dynamics 365
Vendor	Box	Docusign, Inc.

Our take

Where Box Sign leads

Stronger evidenced coverage on 5 of the 33 capabilities where they differ (led by data merge / pre-fill and ipaas connectivity (zapier, workato, power automate, etc.)).

Where DocuSign leads

Stronger evidenced coverage on 28 of the 33 capabilities where they differ (led by native mobile signing apps and multi-language signing experience).
Published pricing where the alternative quotes.
Stated SAP, Workday, Microsoft Dynamics 365 integration the alternative doesn't list.

Where they differ

The 33 capabilities (of 54 in the eSignature taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Capability	Box Sign	DocuSign
Native mobile signing appsSigning Experience	Not evidenced	Core strength Native iOS and Android apps
Multi-language signing experienceSigning Experience	Not evidenced	Core strength 44 languages
Multi-account / organization managementAdministration & Reporting	Not evidenced	Core strength Organization management across multiple accounts and domains
Automatic field/form detectionDocument Preparation & Templates	Not evidenced	Supported Automatic form-field recognition + AI-assisted agreement-type detection
Data merge / pre-fillDocument Preparation & Templates	Supported Prefilled and read-only fields	Not evidenced
Self-service web formsDocument Preparation & Templates	Not evidenced	Supported PowerForms and Web Forms
Conditional routingSending & Routing Workflows	Not evidenced	Supported
Bulk sendSending & Routing Workflows	Not evidenced	Supported
Delegated / shared sending accessSending & Routing Workflows	Not evidenced	Supported Shared/delegated sending access
In-flight document correctionSending & Routing Workflows	Not evidenced	Supported
Accessibility support (WCAG/ADA)Signing Experience	Not evidenced	Supported ADA and Section 508
Email & access-code authenticationIdentity & Authentication	Not evidenced	Supported
SMS one-time-passcode authenticationIdentity & Authentication	Not evidenced	Supported
Knowledge-based authentication (KBA)Identity & Authentication	Not evidenced	Supported Knowledge-based authentication with OFAC checking
Government ID verificationIdentity & Authentication	Not evidenced	Supported
SSO / federated signer authenticationIdentity & Authentication	Not evidenced	Supported Federated identity / SSO authentication
Regional data residency optionsSecurity, Compliance & Audit	Not evidenced	Supported
Configurable document retention policiesSecurity, Compliance & Audit	Not evidenced	Supported
Payment collection during signingHigh-Volume Sending, Payments & Notarization	Not evidenced	Supported Via Stripe, Apple Pay, Google Pay
Delegated / role-based administrationAdministration & Reporting	Not evidenced	Supported
Webhooks / event notificationsIntegrations & Developer Platform	Not evidenced	Supported Connect webhooks
Embedded signing / embedded requestingIntegrations & Developer Platform	Not evidenced	Supported
iPaaS connectivity (Zapier, Workato, Power Automate, etc.)Integrations & Developer Platform	Supported Workato and UiPath	Not evidenced
AI contract summaries & key-term extractionContract Lifecycle & Deal Extensions	Not evidenced	Supported AI-assisted document summary and Q&A for signers
Rich field libraryDocument Preparation & Templates	Supported 13 field types	Core strength 20+ standard and custom fields
Serial, parallel & mixed routingSending & Routing Workflows	Supported Serial and parallel routing; configurable signing order	Core strength Serial, parallel, and mixed recipient routing
Configurable recipient rolesSending & Routing Workflows	Core strength Signer, approver, get-copy, in-person roles; recipient groups	Supported Per-recipient document visibility controls
Qualified/advanced electronic signatures (eIDAS)Identity & Authentication	Not evidenced	Partial eIDAS support via separate module; not detailed in core feature set
Tamper-evident document sealingSecurity, Compliance & Audit	Supported Tamper-proof controls	Core strength Tamper-evident PKI document sealing
Complete audit trail / certificate of completionSecurity, Compliance & Audit	Supported	Core strength Certificate of completion for each envelope
Self-serve / ready-to-sign linksHigh-Volume Sending, Payments & Notarization	Core strength Ready-sign links for self-serve signing at scale	Supported PowerForms for self-service document generation
Batch send / bulk signing at scaleHigh-Volume Sending, Payments & Notarization	Core strength Batch send for high-volume requests; up to 35 recipients per request	Supported
Public REST APIIntegrations & Developer Platform	Supported Open REST APIs	Core strength REST and SOAP APIs with OAuth2

Both grade identically on the other 21 capabilities — see each product's full profile: Box Sign, DocuSign.

Box Sign vs DocuSign — FAQs

Is Box Sign or DocuSign better for ERP integration?

Both state integrations with NetSuite. DocuSign additionally lists SAP, Workday, Microsoft Dynamics 365. Always verify the connector against your ERP version with a reference customer.

Which is cheaper, Box Sign or DocuSign?

DocuSign publishes a starting rate ($25/user/mo); Box Sign prices by quote, so a like-for-like number requires asking both.

Get pricing for both

Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Box Sign and DocuSign should each cost you — and whether a third option belongs on your shortlist.

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eSignature — full capability comparison

erpresearch.com · Independent ERP software comparison
erpresearch.com/erp-add-ons/esignature/box-sign-vs-docusign

	Box Sign	DocuSign
Starting price	Included with qualifying Box subscriptions (no per-signature charge)	From $25/user/mo (published)
Deployment	Cloud	Cloud
Company size	Mid-market, Enterprise	SMB, Mid-market, Enterprise
Stated ERP integrations	NetSuite	SAP, NetSuite, Workday, Microsoft Dynamics 365
Vendor	Box	Docusign, Inc.

Document Preparation & Templates

Capability	Box Sign	DocuSign
Multi-format file support	Supported — 40+ file types	Supported — PDF, .doc/.docx, .xls/.xlsx, and .txt
Reusable document templates	Supported — Templates with template tags	Supported
Rich field library	Supported — 13 field types	Core strength — 20+ standard and custom fields
Conditional / dynamic fields	Supported	Supported — Conditional and calculated fields
Field data validation	Supported	Supported
Automatic field/form detection	Not evidenced	Supported — Automatic form-field recognition + AI-assisted agreement-type detection
Data merge / pre-fill	Supported — Prefilled and read-only fields	Not evidenced
Self-service web forms	Not evidenced	Supported — PowerForms and Web Forms

Sending & Routing Workflows

Capability	Box Sign	DocuSign
Serial, parallel & mixed routing	Supported — Serial and parallel routing; configurable signing order	Core strength — Serial, parallel, and mixed recipient routing
Conditional routing	Not evidenced	Supported
Bulk send	Not evidenced	Supported
Automated reminders & expiration	Supported — Automated reminders; request expiration	Supported
Delegated / shared sending access	Not evidenced	Supported — Shared/delegated sending access
In-flight document correction	Not evidenced	Supported
Configurable recipient roles	Core strength — Signer, approver, get-copy, in-person roles; recipient groups	Supported — Per-recipient document visibility controls

Signing Experience

Capability	Box Sign	DocuSign
Native mobile signing apps	Not evidenced	Core strength — Native iOS and Android apps
No-account signing for recipients	Supported	Supported
In-person / kiosk signing	Supported	Supported
Multi-language signing experience	Not evidenced	Core strength — 44 languages
Accessibility support (WCAG/ADA)	Not evidenced	Supported — ADA and Section 508
Custom branding of signing pages/emails	Supported	Supported
Offline signing with sync	Not evidenced	Not evidenced

Identity & Authentication

Capability	Box Sign	DocuSign
Email & access-code authentication	Not evidenced	Supported
SMS one-time-passcode authentication	Not evidenced	Supported
Knowledge-based authentication (KBA)	Not evidenced	Supported — Knowledge-based authentication with OFAC checking
Government ID verification	Not evidenced	Supported
SSO / federated signer authentication	Not evidenced	Supported — Federated identity / SSO authentication
Qualified/advanced electronic signatures (eIDAS)	Not evidenced	Partial — eIDAS support via separate module; not detailed in core feature set

Security, Compliance & Audit

Capability	Box Sign	DocuSign
Tamper-evident document sealing	Supported — Tamper-proof controls	Core strength — Tamper-evident PKI document sealing
Complete audit trail / certificate of completion	Supported	Core strength — Certificate of completion for each envelope
Encryption in transit and at rest	Supported	Supported — AES 256-bit encryption
Regional data residency options	Not evidenced	Supported
Industry compliance modules (21 CFR Part 11, HIPAA, SOC 2)	Supported — 21 CFR Part 11 support; Box Shield threat detection	Supported — 21 CFR Part 11 module for FDA-regulated workflows
Configurable document retention policies	Not evidenced	Supported

High-Volume Sending, Payments & Notarization

Capability	Box Sign	DocuSign
Self-serve / ready-to-sign links	Core strength — Ready-sign links for self-serve signing at scale	Supported — PowerForms for self-service document generation
Batch send / bulk signing at scale	Core strength — Batch send for high-volume requests; up to 35 recipients per request	Supported
Payment collection during signing	Not evidenced	Supported — Via Stripe, Apple Pay, Google Pay
Remote online notarization (RON)	Not evidenced	Not evidenced

Administration & Reporting

Capability	Box Sign	DocuSign
Admin console & user management	Core strength — Centralized admin controls inherited from Box	Core strength — User and access-control management
Usage & transaction reporting	Supported — Advanced admin reporting with filtering	Supported — Customizable reports with CSV export
Delegated / role-based administration	Not evidenced	Supported
Multi-account / organization management	Not evidenced	Core strength — Organization management across multiple accounts and domains

Integrations & Developer Platform

Capability	Box Sign	DocuSign
Public REST API	Supported — Open REST APIs	Core strength — REST and SOAP APIs with OAuth2
Webhooks / event notifications	Not evidenced	Supported — Connect webhooks
Embedded signing / embedded requesting	Not evidenced	Supported
Native CRM integrations	Core strength — Salesforce, HubSpot	Core strength — Salesforce AppExchange
Native or prebuilt ERP/finance-system integrations	Core strength — NetSuite and Workday prebuilt connectors	Core strength — SAP, NetSuite, Dynamics 365, and Workday
iPaaS connectivity (Zapier, Workato, Power Automate, etc.)	Supported — Workato and UiPath	Not evidenced
Client SDKs	Supported	Supported

Contract Lifecycle & Deal Extensions

Capability	Box Sign	DocuSign
Centralized contract repository	Not evidenced	Not evidenced
AI contract summaries & key-term extraction	Not evidenced	Supported — AI-assisted document summary and Q&A for signers
Renewal & expiry tracking	Not evidenced	Not evidenced
CPQ / quoting tools	Not evidenced	Not evidenced
Document engagement analytics	Not evidenced	Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo. Sourced from vendor documentation and marketplaces; verify against your ERP version. © ERP Research — independent, no vendor sponsorship.