- Works with
- NetSuite, Workday, Salesforce, HubSpot, Custom / third-party apps, Workato
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Included with qualifying Box subscriptions (no per-signature charge)
- Founded
- 2005
- Headquarters
- Redwood City, California, USA
Overview
Box Sign is the native electronic signature capability of Box, the enterprise content management platform. Rather than operating as a standalone signing tool, it runs inside Box itself, so signature requests are created from, and completed documents are stored alongside, the content already managed in a customer's Box environment. Senders can prepare a document, add fields, route it to recipients, and track its status without exporting files to a separate e-signature application. Signers do not need a Box account, and signing is available on both desktop and mobile.
The product supports common transactional document workflows: serial and parallel routing, multiple recipient roles (signer, approver, get-copy, in-person), reusable templates, 13 field types with conditional logic and data validation, and high-volume options such as batch send and ready-sign links for self-serve signing at scale. Because it inherits Box's underlying security and compliance posture, Box Sign is positioned for regulated industries, including life sciences via 21 CFR Part 11 support. A distinguishing element of its commercial model is that signature requests are included at no per-document or per-transaction charge on Business plans and above.
For teams running ERP and line-of-business processes, Box Sign is most relevant where signed documents need to live in a governed content repository and where signing is triggered from an existing system of record. Pre-built connectors exist for platforms such as Salesforce, Workday, NetSuite, and HubSpot, and an API plus SDKs allow embedding signing into custom and third-party applications. The trade-off is that Box Sign is part of the broader Box platform: realizing its value generally assumes the organization is already standardizing on Box for content management.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from Box.
Features & capabilities
Signing & routing
Core request creation and recipient flow.
- Send, track, and manage signature requests from within Box
- Serial and parallel document routing
- Multiple recipient roles: signer, approver, get-copy, in-person
- Recipient groups for shared signing responsibilities
- Signing on desktop and mobile with no Box account required for signers
- Support for 40+ file types
- Configurable signing order and request expiration
Document preparation & fields
Field placement and form logic for signed documents.
- 13 field types including signature, text, date, checkbox, radio, and dropdown
- Conditional fields that show or hide based on input
- Field data validation
- Reusable templates with template tags
- Prefilled and read-only fields
- Tag-based field placement directly in documents
High-volume & self-serve
Options for scaling signing beyond one-off requests.
- Batch send for high-volume requests
- Ready-sign links for self-serve signing at scale
- Shareable signature requests
- Up to 35 recipients per signature request
Security, authentication & compliance
Controls inherited from the Box platform plus signing-specific safeguards.
- Tamper-proof controls and signing audit trail
- Signer authentication including CAC/PIV smart cards
- Multi-factor authentication
- Encryption in transit and at rest
- Box Shield integration for threat detection and access policies
- 21 CFR Part 11 support for life sciences
Branding, reporting & administration
- Custom branding on signing disclosures and experiences
- Advanced admin reporting with filtering
- Standard and custom reports for managing the signing process
- Automated reminders and email notifications
- Centralized admin controls inherited from Box
Integrations & developer platform
Connectors and APIs for embedding signing into other systems.
- Pre-built connectors for Salesforce, Workday, NetSuite, HubSpot, and others
- Open REST APIs and SDKs for custom and embedded signing
- Trigger downstream automation via Box Relay workflows
- iPaaS connectivity through Workato and UiPath
- Slack Workflow Builder support
Common use cases
- Sales contract and order-form signing initiated from Salesforce
- HR offer letters and new-hire onboarding documents
- Legal contract execution with standardized templates
- Procurement and vendor onboarding agreements
- Finance approvals such as invoices, POs, and budgets with audit trails
- Life-sciences documents requiring 21 CFR Part 11 compliance
- High-volume self-serve signing via ready-sign links
Strengths & considerations
Strengths
- Native to Box, so signed documents are created and stored within the same content repository
- Unlimited signature requests included at no per-document or per-transaction cost on Business plans and above
- Inherits Box's enterprise security and compliance certifications
- Signers do not need a Box account to complete a request
- API and SDKs allow embedding signing into custom and third-party applications
Considerations
- Value is strongest for organizations already standardizing on Box for content management
- Capped at 35 recipients per signature request
- Some reviewers report friction around trial credit-card requirements and auto-renewing annual plans
- Not a standalone product; requires a qualifying Box subscription
ERP integrations
Collect and track signature requests on contracts, POs, and sales quotes from within NetSuite via Box for Oracle NetSuite V3.
Initiate and track signing from Salesforce records.
Box Sign APIs and SDKs for embedded and custom signing experiences.
Pricing
Unlimited signature requests are included at no additional cost on Business plans and above; Enterprise Plus includes unlimited signing through third-party app integrations. No per-document, per-transaction, or per-user signature fees. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Box cloud (inherits Box production environment controls)
- Compliance
- SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, HIPAA/HITECH, FedRAMP Moderate, PCI-DSS, 21 CFR Part 11
- Mobile app
- Yes
About the vendor
- Founded
- 2005
- Headquarters
- Redwood City, California, USA
- Ownership
- Public (NYSE: BOX)
Alternatives to Box Sign in eSignature
Box Sign — frequently asked questions
Does Box Sign cost extra on top of a Box subscription?
No. Unlimited signature requests are included at no additional cost on Box Business plans and above, with no per-document, per-transaction, or per-user signature fees.
Do signers need a Box account?
No. Recipients can complete a signature request on desktop or mobile without having a Box account.
Can Box Sign be used with ERP and CRM systems?
Yes. Pre-built connectors exist for systems including NetSuite, Salesforce, Workday, and HubSpot, and signing can be embedded into custom applications via Box Sign APIs and SDKs.
Is Box Sign suitable for regulated industries?
Box Sign inherits Box's compliance posture (including SOC, ISO, HIPAA, FedRAMP Moderate, and PCI-DSS) and supports 21 CFR Part 11 for life sciences.
Evaluating eSignature?
Tell us your ERP and requirements and we'll send an independent shortlist — including Box Sign and the best-fit alternatives — with honest pros and cons.