- Works with
- SAP, NetSuite, Oracle, Microsoft Dynamics 365, QuickBooks
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 1993
- Headquarters
- Bellevue, Washington, USA
Overview
SAP Concur is a cloud-based spend management suite that unifies travel booking, expense reporting and invoice (accounts payable) automation in a single platform. Originally founded as Concur Technologies in 1993, the company was acquired by SAP in 2014 and now operates as SAP Concur, serving large enterprises and mid-market organizations across most industries and geographies.
The Expense module automates the capture, categorization and itemization of receipts using OCR and the ExpenseIt feature, applies configurable spending policies, flags out-of-policy items and potential fraud, and routes reports through approval workflows before reimbursement. It integrates travel itineraries, corporate card feeds and per diem/mileage rules so that expenses can be reconciled against bookings and card transactions.
Concur is positioned as a heavily configurable, globally deployable system with an extensive partner and app ecosystem. It connects to major ERP and HR systems for posting of approved expenses, and supports multi-currency, multi-language and country-specific tax and compliance requirements, making it common in multinational deployments.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Expense Capture
Capturing receipts and transaction data with minimal manual entry.
- Mobile receipt photo capture with OCR via ExpenseIt
- Automatic extraction of merchant, date and amount
- Receipt itemization and categorization
- Email-forwarded and e-receipt capture
- Corporate card feed import and matching
- Mileage and per diem capture
Policy & Controls
Enforcing spending rules and surfacing risk.
- Configurable expense policy rules
- Out-of-policy flagging on submission
- Fraud and duplicate detection via spend pattern analysis
- Audit rules and receipt verification
- Spending limits and category restrictions
Approval & Reimbursement
Routing reports for sign-off and paying employees back.
- Multi-level approval workflows
- Delegate and proxy approvals
- Reimbursement processing
- Multi-currency reimbursement support
Travel Management
Booking and reconciling business travel alongside expenses.
- Integrated travel booking (Concur Travel)
- Itinerary and trip management
- Automatic linkage of travel spend to expense reports
- Duty-of-care and traveler tracking
Invoice / AP
Managing supplier invoices within the same platform.
- Invoice capture and digitization
- Purchase request and PO matching
- Invoice approval routing
- Vendor and payment management
Reporting & Analytics
Visibility into spend across the organization.
- Spend dashboards and standard reports
- Configurable analytics (Concur Intelligence)
- Budget and category visibility
- Audit trail and compliance reporting
Integrations & Platform
Extending and connecting Concur to other systems.
- Open APIs for custom integrations
- App Center marketplace with 900+ partners
- Prebuilt ERP, HR and card connectors
- Single sign-on and identity integration
Common use cases
- Multinational enterprises consolidating travel, expense and invoice on one platform
- Enforcing complex, country-specific expense policies at scale
- Reconciling corporate card transactions against submitted expenses
- Automating per diem and mileage calculations for global workforces
- Posting approved expenses into SAP or third-party ERPs
- Providing duty-of-care visibility into traveling employees
- Reducing manual receipt entry with mobile OCR capture
Strengths & considerations
Strengths
- Combined travel, expense and invoice in a single enterprise suite
- Native part of the SAP portfolio for SAP ERP shops
- Large App Center ecosystem (900+ partners, 700+ integration options)
- Deep configurability for multinational policy and compliance needs
Considerations
- Often considered complex and configuration-heavy relative to newer SMB tools
- Pricing is quote-based and not publicly listed
ERP integrations
Native within the SAP portfolio; financial posting integrations available
Pricing
Pricing is custom and typically driven by number of users/expense reports and modules (Expense, Travel, Invoice) selected. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- SOC 2, ISO 27001, PCI DSS
- Mobile app
- Yes
- Languages
- English, French, German, Spanish, Japanese, Chinese, and others
About the vendor
- Founded
- 1993
- Headquarters
- Bellevue, Washington, USA
- Ownership
- Public
Alternatives to SAP Concur in Expense Management
SAP Concur — frequently asked questions
Is SAP Concur only for SAP ERP customers?
No. While it is part of SAP and integrates natively with SAP systems, Concur is ERP-agnostic and offers connectors to NetSuite, Oracle, Microsoft Dynamics, QuickBooks and others.
Does Concur handle travel as well as expenses?
Yes. SAP Concur includes Concur Travel for booking and Concur Invoice for AP, in addition to Concur Expense, and travel spend can flow automatically into expense reports.
How are receipts captured?
Through the mobile app using ExpenseIt OCR, by emailing/forwarding e-receipts, or via corporate card feeds, with merchant, date and amount extracted automatically.
Is pricing published?
No. SAP Concur uses custom quote-based pricing that depends on user volume and the modules selected.
Evaluating Expense Management?
Tell us your ERP and requirements and we'll send an independent shortlist — including SAP Concur and the best-fit alternatives — with honest pros and cons.