Housecall Pro
by Housecall Pro (Codefied Inc.) · Field Service
Field service management platform for home service businesses with scheduling, payments and QuickBooks sync.
- Works with
- QuickBooks Online, QuickBooks Desktop
- Deployment
- Cloud, Mobile
- Company size
- Small business, Mid-market
- Pricing
- Subscription (tiered, per-plan user caps)
Overview
Housecall Pro is field service management software built for home service businesses -- HVAC, plumbing, electrical, cleaning, landscaping, pest control, garage door and general contracting companies, among 50+ trades. It consolidates scheduling and dispatch, customer communication, estimates and invoicing, payments, and back-office reporting into a single mobile-first platform, serving businesses from solo operators to companies with 100+ employees.
The platform is organized around job workflows: booking and dispatching jobs to technicians via calendar and map views, sending automated customer communications like 'On My Way' texts, generating estimates and proposals, collecting payments in the field or online, and tracking price books and job costs. It also offers payroll, financing options for customers, and an 'AI Team' feature that answers calls and books jobs automatically.
For back-office finance, Housecall Pro's core accounting connection is QuickBooks -- both QuickBooks Online and QuickBooks Desktop -- which is bundled starting at its Essentials pricing tier. The integration pushes invoices, customers, line items, and payments from Housecall Pro into QuickBooks, with built-in duplicate-prevention error handling. Broader back-office and marketing connectivity is handled through native integrations (Google Calendar, Mailchimp, Google Local Services Ads) and Zapier for reaching thousands of other apps.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Scheduling & Dispatch
Assign and track field jobs across technicians.
- Drag-and-drop calendar scheduling
- Map-based dispatching
- Technician GPS tracking
- Job status tracking
- Recurring service plan scheduling
Customer Communication
Automated messaging around jobs and bookings.
- Online booking widget
- "On My Way" automated texts
- Review request automation
- Customer equipment and service history tracking
- Two-way customer messaging
Estimates, Invoicing & Payments
Quote-to-cash workflow for field service jobs.
- Estimates and sales proposals
- Flat-rate price book
- Invoicing
- In-field and online card payments
- Customer financing options
- Photo reports with annotations
Back-Office & Accounting
Financial administration and reporting tools.
- QuickBooks Online and Desktop sync
- Payroll
- Job costing
- Commission tracking
- Custom business reporting dashboards
AI & Automation
Automated call handling and job booking.
- AI call answering and job booking
- Automated admin task handling
Common use cases
- Scheduling and dispatching technicians across multiple jobs and crews in a day
- Automating customer texts ("On My Way", review requests) to cut down manual follow-up
- Taking payment in the field or online with cards, bank transfers or financing
- Pushing invoices, customers and payments into QuickBooks Online or Desktop without manual re-entry
- Running flat-rate pricing and sales proposals to standardize quoting across technicians
- Tracking job costs and technician commissions across a growing field service business
- Using AI-based call answering to capture and book jobs after hours
Strengths & considerations
Strengths
- Purpose-built for home service trades (HVAC, plumbing, electrical, cleaning, etc.) rather than general field service or professional services
- One-button QuickBooks push for invoices, customers, line items and payments with built-in duplicate prevention
- Bundled payments, financing and payroll alongside scheduling, aimed at solo operators through 100+ employee shops
ERP integrations
Pushes invoices, customers, line items and payments; can also import existing customers, price book items, invoices and tax rates from QuickBooks Online on setup
Syncs manually or on an automatic schedule through the QuickBooks Web Connector
Pricing
Three tiers: Basic ($59/mo, 1 user), Essentials ($149/mo, up to 5 users, adds QuickBooks integration), and MAX ($299/mo, up to 8 users, adds advanced reporting and dedicated onboarding). Additional users on MAX cost $35/mo each. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS
- Mobile app
- Yes
- Languages
- English, Spanish
Alternatives to Housecall Pro in Field Service
Housecall Pro — frequently asked questions
Does Housecall Pro integrate with QuickBooks?
Yes. Housecall Pro connects natively to both QuickBooks Online and QuickBooks Desktop, pushing invoices, customers, line items and payments automatically, with built-in error handling to prevent duplicate records. QuickBooks integration is included starting on the Essentials plan.
How much does Housecall Pro cost?
Housecall Pro has three subscription tiers: Basic starts at $59/mo (1 user), Essentials at $149/mo (up to 5 users, includes QuickBooks integration), and MAX at $299/mo (up to 8 users, adds advanced reporting and dedicated onboarding). Prices are billed annually; monthly billing costs more.
Who is Housecall Pro built for?
It's built for home service businesses across 50+ trades -- including HVAC, plumbing, electrical, cleaning, landscaping, pest control and general contracting -- ranging from solo operators to companies with 100+ employees.
Does Housecall Pro have a free trial?
Yes, Housecall Pro offers a free trial with no credit card required.
Evaluating Field Service?
Tell us your ERP and requirements and we'll send an independent shortlist — including Housecall Pro and the best-fit alternatives — with honest pros and cons.