ConnectPOS vs Heartland Retail
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription, per register | Subscription (per POS station) plus separately priced payment processing |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Stated ERP integrations | NetSuite | QuickBooks |
| Vendor | ConnectPOS | Heartland (a Global Payments company) |
Our take
Where ConnectPOS leads
- Stronger evidenced coverage on 8 of the 20 capabilities where they differ (led by offline-resilient checkout and mobile pos).
- Stated NetSuite integration the alternative doesn't list.
Where Heartland Retail leads
- Stronger evidenced coverage on 12 of the 20 capabilities where they differ (led by gl journal sync and digital wallet support).
- Stated QuickBooks integration the alternative doesn't list.
Where they differ
The 20 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| GL journal syncPlatform, Accounting & Integrations | Not evidenced | Core strength Posts POS financial events as GL journal entries across eight categories |
| Offline-resilient checkoutCheckout & Transactions | Supported Real-time online and offline checkout mode | Not evidenced |
| Mobile POSCheckout & Transactions | Supported Mobile POS on tablets and handheld devices | Not evidenced |
| Self-service / kiosk checkoutCheckout & Transactions | Supported Self-service checkout via kiosks, tablets and mobile devices | Not evidenced |
| Quotes & draft ordersCheckout & Transactions | Supported Advanced checkout with quote and cart management | Not evidenced |
| Digital wallet supportPayments & Payment Processing | Not evidenced | Supported Apple Pay and Google Pay |
| Integrated payment processingPayments & Payment Processing | Not evidenced | Supported Published in-person processing rate of 2.6% + 10 cents per transaction |
| Purchase order automationInventory & Stock Management | Not evidenced | Supported Create and receive purchase orders, including from a tablet on the show floor |
| Low-stock alertsInventory & Stock Management | Not evidenced | Supported Stock alerts to reduce overselling and shrinkage |
| Demand forecastingInventory & Stock Management | Supported AI-assisted demand forecasting | Not evidenced |
| Gift cardsCustomer Engagement & Loyalty | Not evidenced | Supported Gift card issuance and redemption |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Coupon and promotion management with fraud safeguards |
| Staff performance reportsReporting & Analytics | Not evidenced | Supported Employee performance tracking with custom permissions |
| Custom report builder & exportReporting & Analytics | Not evidenced | Supported Exportable reports for downstream analysis |
| Multi-currency supportPlatform, Accounting & Integrations | Supported Multi-currency support | Not evidenced |
| App marketplacePlatform, Accounting & Integrations | Not evidenced | Supported Published marketplace of 75+ point-of-sale integrations |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported CRM and purchase history | Core strength 360-degree customer profiles covering spend, purchase history and visit frequency |
| Marketing campaignsCustomer Engagement & Loyalty | Not evidenced | Partial Email marketing via Mailchimp and Klaviyo integrations, not native |
| Vertical-specific complianceHospitality & Vertical Operations | Partial Firearms-retail compliance customization (Fastbound/ATF Form 4473) | Not evidenced |
| Public APIPlatform, Accounting & Integrations | Core strength Open APIs built on MACH architecture principles | Supported Developer-friendly open API for custom integrations |
Both grade identically on the other 34 capabilities — see each product's full profile: ConnectPOS, Heartland Retail.
ConnectPOS vs Heartland Retail — FAQs
Is ConnectPOS or Heartland Retail better for ERP integration?
They state different ERP coverage: ConnectPOS lists NetSuite; Heartland Retail lists QuickBooks.
Which is cheaper, ConnectPOS or Heartland Retail?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what ConnectPOS and Heartland Retail should each cost you — and whether a third option belongs on your shortlist.