Epos Now vs Heartland Retail
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription + hardware bundle, quote-based | Subscription (per POS station) plus separately priced payment processing |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market | Small business, Mid-market, Enterprise |
| Stated ERP integrations | QuickBooks, Xero | QuickBooks |
| Vendor | Epos Now | Heartland (a Global Payments company) |
Our take
Where Epos Now leads
- Stronger evidenced coverage on 8 of the 20 capabilities where they differ (led by kitchen display system and offline-resilient checkout).
- Stated Xero integration the alternative doesn't list.
Where Heartland Retail leads
- Stronger evidenced coverage on 12 of the 20 capabilities where they differ (led by integrated payment processing and inter-location stock transfers).
Where they differ
The 20 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Kitchen Display SystemHospitality & Vertical Operations | Core strength KDS with audio alerts and color-based order time-tracking | Not evidenced |
| Offline-resilient checkoutCheckout & Transactions | Supported Offline mode for continued sales during outages | Not evidenced |
| Integrated payment processingPayments & Payment Processing | Not evidenced | Supported Published in-person processing rate of 2.6% + 10 cents per transaction |
| Inter-location stock transfersInventory & Stock Management | Not evidenced | Supported Transfer merchandise between locations |
| Barcode & label managementInventory & Stock Management | Supported Barcode scanning and custom barcode label printing | Not evidenced |
| Native eCommerce platformOmnichannel & eCommerce Fulfillment | Supported Epos Now Online and Epos Now Delivery ordering platform | Not evidenced |
| Gift cardsCustomer Engagement & Loyalty | Not evidenced | Supported Gift card issuance and redemption |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Coupon and promotion management with fraud safeguards |
| Role-based permissionsStaff & Workforce Management | Not evidenced | Supported Employee performance tracking with custom permissions |
| Table & floor plan managementHospitality & Vertical Operations | Supported Table management with customizable table plans | Not evidenced |
| Delivery order routingHospitality & Vertical Operations | Supported Takeout and delivery order routing to the kitchen | Not evidenced |
| Public APIPlatform, Accounting & Integrations | Not evidenced | Supported Developer-friendly open API for custom integrations |
| App marketplacePlatform, Accounting & Integrations | Not evidenced | Supported Published marketplace of 75+ point-of-sale integrations |
| Integrated card paymentsPayments & Payment Processing | Core strength Card, chip-and-pin and contactless payment acceptance | Supported PCI-compliant payment processing; credit, debit and gift cards |
| Real-time multi-location inventoryInventory & Stock Management | Supported Multi-location stock tracking | Core strength Real-time inventory updates across all locations |
| Unified catalog & pricingOmnichannel & eCommerce Fulfillment | Supported Shopify integration with real-time inventory sync | Core strength Published integrations with BigCommerce, Shopify, Magento and WooCommerce with real-time sync |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported Customer profile storage | Core strength 360-degree customer profiles covering spend, purchase history and visit frequency |
| Built-in loyalty programCustomer Engagement & Loyalty | Partial Native loyalty points tracking; fuller programs via Loyalzoo/LoyaltyDog partner integrations | Supported Built-in loyalty program powered by Como |
| Menu managementHospitality & Vertical Operations | Partial At-table digital menu browsing; no multi-location menu-sync documented | Not evidenced |
| GL journal syncPlatform, Accounting & Integrations | Supported Sends sales, purchase orders and discounts to QuickBooks/Xero/Sage | Core strength Posts POS financial events as GL journal entries across eight categories |
Both grade identically on the other 34 capabilities — see each product's full profile: Epos Now, Heartland Retail.
Epos Now vs Heartland Retail — FAQs
Is Epos Now or Heartland Retail better for ERP integration?
Both state integrations with QuickBooks. Epos Now additionally lists Xero. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Epos Now or Heartland Retail?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Epos Now and Heartland Retail should each cost you — and whether a third option belongs on your shortlist.