Erply vs Heartland Retail
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription, per store/month, tiered by feature set and volume | Subscription (per POS station) plus separately priced payment processing |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Stated ERP integrations | NetSuite, QuickBooks | QuickBooks |
| Vendor | Erply | Heartland (a Global Payments company) |
Our take
Where Erply leads
- Stronger evidenced coverage on 6 of the 19 capabilities where they differ (led by offline-resilient checkout and mobile pos).
- Stated NetSuite integration the alternative doesn't list.
Where Heartland Retail leads
- Stronger evidenced coverage on 13 of the 19 capabilities where they differ (led by split & partial payments and integrated card payments).
Where they differ
The 19 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Offline-resilient checkoutCheckout & Transactions | Core strength Online and offline transaction processing with automatic sync on reconnect | Not evidenced |
| Mobile POSCheckout & Transactions | Supported Works on desktops, tablets, Android devices and mobile phones | Not evidenced |
| Split & partial paymentsCheckout & Transactions | Not evidenced | Supported Contactless and split-transaction payment options |
| Returns, exchanges & layawayCheckout & Transactions | Supported Layaway sales, returns and refunds processing | Not evidenced |
| Integrated card paymentsPayments & Payment Processing | Not evidenced | Supported PCI-compliant payment processing; credit, debit and gift cards |
| Digital wallet supportPayments & Payment Processing | Not evidenced | Supported Apple Pay and Google Pay |
| Integrated payment processingPayments & Payment Processing | Not evidenced | Supported Published in-person processing rate of 2.6% + 10 cents per transaction |
| Barcode & label managementInventory & Stock Management | Supported Barcode scanning and sales history lookup | Not evidenced |
| Low-stock alertsInventory & Stock Management | Not evidenced | Supported Stock alerts to reduce overselling and shrinkage |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Coupon and promotion management with fraud safeguards |
| Staff performance reportsReporting & Analytics | Not evidenced | Supported Employee performance tracking with custom permissions |
| Role-based permissionsStaff & Workforce Management | Not evidenced | Supported Employee performance tracking with custom permissions |
| Shift scheduling & timeclockStaff & Workforce Management | Supported Employee timeclock integration | Not evidenced |
| App marketplacePlatform, Accounting & Integrations | Not evidenced | Supported Published marketplace of 75+ point-of-sale integrations |
| Unified catalog & pricingOmnichannel & eCommerce Fulfillment | Supported Shopify and WooCommerce integration with stock synchronization | Core strength Published integrations with BigCommerce, Shopify, Magento and WooCommerce with real-time sync |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported Customer profiles combining purchase history and loyalty status | Core strength 360-degree customer profiles covering spend, purchase history and visit frequency |
| Marketing campaignsCustomer Engagement & Loyalty | Not evidenced | Partial Email marketing via Mailchimp and Klaviyo integrations, not native |
| GL journal syncPlatform, Accounting & Integrations | Supported Exports daily journal entries to QuickBooks Online | Core strength Posts POS financial events as GL journal entries across eight categories |
| Certified ERP connectorPlatform, Accounting & Integrations | Core strength Direct API connector to NetSuite with no third-party middleware | Supported Prebuilt QuickBooks Online connector posting journal entries |
Both grade identically on the other 35 capabilities — see each product's full profile: Erply, Heartland Retail.
Erply vs Heartland Retail — FAQs
Is Erply or Heartland Retail better for ERP integration?
Both state integrations with QuickBooks. Erply additionally lists NetSuite. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Erply or Heartland Retail?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Erply and Heartland Retail should each cost you — and whether a third option belongs on your shortlist.