NewStore vs Zebra Workcloud Task Management
retail head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Quote-based | Quote-based |
| Deployment | Cloud | Cloud |
| Company size | — | Enterprise |
| Stated ERP integrations | SAP, NetSuite, Infor | SAP, Oracle Fusion Cloud |
| Vendor | NewStore, Inc. | Zebra Technologies |
Our take
Where NewStore leads
- Stronger evidenced coverage on 17 of the 27 capabilities where they differ (led by real-time inventory visibility and multi-node network visibility).
- Stated NetSuite, Infor integration the alternative doesn't list.
Where Zebra Workcloud Task Management leads
- Stronger evidenced coverage on 10 of the 27 capabilities where they differ (led by task assignment, routing & tracking and store walks & compliance audits).
- Stated Oracle Fusion Cloud integration the alternative doesn't list.
Where they differ
The 27 capabilities (of 56 in the retail taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Real-time inventory visibilityInventory & Allocation | Core strength Named flagship group: Inventory Management, real-time across stores, warehouses, 3PLs and pop-ups | Not evidenced |
| Multi-node network visibilityInventory & Allocation | Core strength Real-time visibility across stores, warehouses, 3PLs and pop-ups | Not evidenced |
| Order orchestration across channelsOrder Management & Fulfillment | Core strength Single system managing the customer order lifecycle across channels | Not evidenced |
| Rules-based order routing & sourcingOrder Management & Fulfillment | Core strength Rules-based, item-level order routing by location, inventory availability and fulfillment capacity | Not evidenced |
| Buy online, pickup in store (BOPIS)Order Management & Fulfillment | Core strength BOPIS with threshold rules; buy online, return in-store | Not evidenced |
| Ship-from-store / ship-to-storeOrder Management & Fulfillment | Core strength Ship from store with guided picking/packing and barcode scanning | Not evidenced |
| Mobile / tablet-based point of saleStore Operations & POS | Core strength Named flagship group: Mobile Point of Sale, iPhone-based checkout with no additional terminal hardware | Not evidenced |
| Offline transaction capabilityStore Operations & POS | Core strength Offline transaction capability with sync once connectivity resumes | Not evidenced |
| Clienteling & customer profilesStore Operations & POS | Core strength Named flagship group: Clienteling | Not evidenced |
| Task assignment, routing & trackingStore Operations & POS | Not evidenced | Core strength Named flagship group: Real-Time Task Management, automatic routing and prioritization to associates |
| Store walks & compliance auditsStore Operations & POS | Not evidenced | Core strength Named flagship module: Workcloud Walk, guided checklists with scored completion |
| SOP & knowledge document distributionStore Operations & POS | Not evidenced | Core strength Named flagship module: Workcloud Docs, SOP/document browsing with compliance gates |
| Mobile forms for structured data captureStore Operations & POS | Not evidenced | Core strength Named flagship module: Workcloud Forms, configurable multi-step data-collection forms |
| Performance dashboardsReporting & Analytics | Not evidenced | Core strength Named flagship module: Workcloud BI, task and scheduling performance dashboards |
| iPaaS / prebuilt ERP connectivityPlatform, Integration & AI | Not evidenced | Core strength Named flagship module: Integration & Orchestration (IO), 200+ certified connectors to enterprise apps |
| Agentic AI assistantsPlatform, Integration & AI | Not evidenced | Core strength Named flagship module: Agentic AI (Task Agent), on-device generative-AI assistant |
| Cycle counts & inventory auditsInventory & Allocation | Supported Guided cycle counting with barcode scanning validation | Not evidenced |
| Store-to-store & warehouse transfersInventory & Allocation | Supported Store-to-store inventory transfers with pick-and-pack workflows | Not evidenced |
| Split shipment handlingOrder Management & Fulfillment | Supported Split and re-route orders for missing, damaged or inaccurate inventory | Not evidenced |
| Returns & reverse logistics orchestrationOrder Management & Fulfillment | Supported Omnichannel returns and exchanges processed in a single transaction | Not evidenced |
| Public REST / GraphQL APIPlatform, Integration & AI | Core strength Named flagship group: Integrations & APIs, REST API architecture for integration with existing business systems | Partial Integration & Orchestration layer provides connector/workflow automation; no standalone public API documented |
| Event-driven webhooks / streamingPlatform, Integration & AI | Not evidenced | Supported IFTTT-style event-driven automation rules |
| Certified e-commerce platform integrationsPlatform, Integration & AI | Supported E-commerce platform integrations: Shopify Plus, Magento, commercetools | Not evidenced |
| Payment processor & tax engine integrationsPlatform, Integration & AI | Supported Payment processor integrations (Adyen, Stripe); tax engine integrations (Avalara, Vertex) | Not evidenced |
| Promotional & clearance pricingPricing & Promotions | Partial Item/order-level discounts and promotions applied at POS; no dedicated markdown/clearance pricing engine documented | Not evidenced |
| Team messaging & communicationStore Operations & POS | Supported Direct associate-to-customer messaging and a store inbox for team conversations | Core strength Named flagship module: Workcloud Comm, secure real-time chat and channels |
| Industry peer benchmarkingReporting & Analytics | Not evidenced | Partial Cross-store and cross-region comparison views; not external industry peer benchmarking |
Both grade identically on the other 29 capabilities — see each product's full profile: NewStore, Zebra Workcloud Task Management.
NewStore vs Zebra Workcloud Task Management — FAQs
Is NewStore or Zebra Workcloud Task Management better for ERP integration?
Both state integrations with SAP. NewStore additionally lists NetSuite, Infor. Zebra Workcloud Task Management additionally lists Oracle Fusion Cloud. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, NewStore or Zebra Workcloud Task Management?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what NewStore and Zebra Workcloud Task Management should each cost you — and whether a third option belongs on your shortlist.