Priority ERP

Priority ERP

Updated July 2026.

What is Priority ERP?

Priority ERP is a cloud and on-premise business management platform from Priority Software, used by more than 75,000 companies across 40 countries and built for mid-market manufacturers, distributors, and service firms that need flexible ERP without tier-1 cost or complexity.

Beyond the core functionality of traditional ERP — finance, customer service, logistics, and manufacturing — Priority's platform is designed as an open, extensible system. As the vendor puts it, the goal is to "open the platform beyond its core services" so that customers and developers can tailor the system to their own organisational and individual needs. With offices in the United States, the United Kingdom, Belgium, and Israel, plus a global network of implementation partners, Priority positions itself as a modern, cost-effective alternative to legacy mid-market suites. Its Excel-like web interface and low total cost of ownership are the two attributes buyers cite most often when they choose it over heavier competitors.

Priority ERP Modules & Functionality Overview

Priority ERP ships as a single integrated suite rather than a set of loosely bundled apps, so every module below draws on the same shared data model. This is the source of Priority's headline advantage — real-time, drill-down visibility from a finance dashboard straight down to a shop-floor work order — and it is what buyers evaluating the platform should test hardest during a demo. Below is a breakdown of the core modules and what each one actually does.

Before you go deeper, it helps to define your own requirements so you can score Priority against them objectively.

Build your requirements list with the ERP Requirements Wizard

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See the full functional checklist at ERP Functional Requirements

Priority ERP Financials

Priority's financial management module covers the full accounting cycle: general ledger, accounts payable and receivable, multi-currency and multi-company consolidation, cash and bank management, budgeting, and fixed-asset depreciation. It supports several billing methods — one-time, recurring, milestone, and usage-based — which matters for subscription and project-driven businesses that struggle with rigid invoicing in older systems. Cost-control and budget-control tools let finance teams set thresholds and flag overruns before they hit the P&L, and the built-in financial-statement generator produces balance sheets, cash-flow statements, and custom management reports without exporting to a separate tool. Because the ledger sits on the same data model as inventory and manufacturing, month-end reconciliation pulls live transactional detail rather than stale batch feeds, which is a common source of error in disconnected mid-market stacks.

Priority ERP Manufacturing

The manufacturing module gives production teams end-to-end control from the shop floor to the finished order, supporting both discrete and process manufacturing. Core capabilities include bill-of-materials management, work-order routing, capacity and shop-floor scheduling, shop-floor data collection, quality assurance, and product lifecycle traceability. It handles multi-level BOMs, engineering change orders, and lot and serial tracking, so regulated manufacturers can satisfy customer and compliance mandates — recalls, certificates of conformance, and audit trails — without bolt-on software. Real-time cost capture at each production stage feeds directly into the financials module, giving managers accurate standard-versus-actual cost variance as jobs complete rather than after the fact. For companies moving off spreadsheets or a first-generation MRP tool, this module is usually the primary reason Priority makes the shortlist.

Priority ERP CRM & Sales

Priority's CRM and sales module manages the complete customer lifecycle inside the ERP rather than in a disconnected front-office tool. It covers lead capture and qualification, opportunity and pipeline management, account and contact management, quotations, sales targets and forecasting, and marketing-campaign tracking. Because CRM shares the ERP data model, a sales rep can see live inventory availability, a customer's real credit position, and open service tickets while building a quote — context that a standalone CRM cannot provide without brittle integrations. Forecast analysis rolls opportunity data up against actual bookings so leadership can compare pipeline confidence with delivered revenue. For distributors and manufacturers with complex, configurable products, the tight link between quoting, pricing rules, and available-to-promise stock is the module's biggest practical benefit.

Priority ERP Supply Chain Management

The supply chain management module coordinates procurement and planning across the business: MRP and purchase planning, inventory control, vendor relationship management, delivery scheduling, engineering change orders, quality assurance, and inter-company transactions. MRP runs against live demand — sales orders, forecasts, and safety-stock rules — to generate purchase and production suggestions, which planners can then review and release. Vendor management tracks supplier performance, lead times, and pricing agreements so procurement decisions rest on history rather than guesswork. Inter-company handling is a notable strength for groups running multiple legal entities, automating the transfers, mark-ups, and reconciliations that otherwise consume finance time. The result is tighter working capital and fewer stockouts for businesses that previously planned in disconnected spreadsheets.

Priority ERP Warehouse Management System

Priority's warehouse management system is fully integrated with inventory and order management rather than a separate platform that must be synced. It supports directed picking, shipping and replenishment waves, receiving and put-away tasks, cycle counting, and full lot and serial traceability. Warehouse staff work through mobile devices with barcode scanning and RFID support, so transactions are recorded at the point of action instead of being keyed in later — cutting errors and giving real-time stock accuracy. Wave-based picking and slotting optimisation help high-volume distributors improve throughput and labour efficiency without adding headcount. For businesses scaling past manual, paper-based warehouse processes, the WMS is one of the most immediately visible sources of return on investment.

Priority ERP Project Management

The project management module is built for companies that deliver billable, project-based work — professional services, engineer-to-order manufacturers, and construction. It links every task to its parent project and connects resource management, statements of work, project-specific bills of material, project costing, budgeting, and invoicing into one view. Managers can track planned versus actual hours, costs, and margin as a project progresses, and trigger milestone or percentage-of-completion billing directly from the ERP. Because project data shares the same ledger as the rest of the business, revenue recognition and work-in-progress reporting stay accurate without manual journal entries. This makes it well suited to organisations that blend delivery, procurement, and services on the same job.

Priority ERP Customer Service

Priority's customer service module manages service calls and support tickets with a single, holistic view of each customer's history, contracts, and open issues. It includes an integrated knowledge base, business-process automation for ticket routing and escalation, self-service portals, and omnichannel intake across email, phone, and web. A standout capability is mobile field service: technicians receive, update, and close tickets directly from their phones or tablets, log parts consumed, and capture customer sign-off on site — updating inventory and generating service invoices automatically. For manufacturers and distributors that also service the equipment they sell, this closes the loop between the sale, the warranty, and after-sales revenue inside one system rather than across several.

Priority ERP Business Intelligence

The business intelligence module turns Priority's unified data into decision-ready reporting without exporting to external tools. It provides flexible, customisable reports, role-based executive dashboards, business-metric KPIs, and drill-down analysis that lets a manager click from a summary figure straight to the underlying transactions. Because BI reads live operational data, dashboards reflect the current state of the business rather than an overnight snapshot. Users can build their own reports through a report generator, and results integrate with Microsoft Power BI for teams that prefer that front end. Weak or inflexible reporting is the criticism raised most often about Priority in user reviews, so this is a module worth stress-testing against your specific reporting requirements during evaluation.

Priority ERP Pros and Cons

No ERP is right for everyone. The summary below reflects the consensus from verified user reviews on G2, Capterra, and SoftwareAdvice, where Priority holds roughly an 89% satisfaction rating across more than 110 reviews.

Pros

• Ease of use. The Excel-like web interface is repeatedly cited as intuitive, lowering the training burden for finance and operations staff moving off spreadsheets.
• Low total cost of ownership. Starting pricing around £48/user/month and a lean implementation footprint make it markedly cheaper than tier-1 alternatives.
• Deep customisability. The open platform lets developers and partners tailor screens, workflows, and reports to the business without forking the core product.
• Fast implementation. Mid-market roll-outs are typically quicker than heavier suites, shortening time to value.
• Strong manufacturing and distribution fit. Native MRP, WMS, and traceability suit companies that make or move physical goods.

Cons

• Reporting can feel limited. The most common complaint is that standard reporting and analytics are less flexible than users want, often pushing teams towards Power BI.
• Learning curve for advanced features. Basic use is easy, but unlocking the full depth of configuration takes time and, often, partner help.
• Overhead for very small teams. Businesses under a handful of users may find the platform heavier than they need.
• Integration friction. Some users note gaps such as no native SAML single sign-on and effort required for certain third-party connections.

Priority ERP Competitors

Priority competes with other mid-market ERP platforms. The table below summarises how the most common alternatives differ on pricing model and primary strength.

For a broader shortlist, see our roundup of ERP vendors and where Priority sits among tier-2 ERP systems.

Priority ERP User Interface

The Priority ERP user interface is optimised for use on any device, so teams can access the system from laptop, desktop, mobile, or tablet. Its browser-based design is frequently compared to a spreadsheet, which is why buyers rate it easy to learn. The interface surfaces graphical insight into key operational data — graphs, charts, and dashboards — giving users a quick read on where the business stands without running a separate report.

Priority ERP Languages & Localisations

Priority ERP supports the following languages, which is central to its appeal for organisations operating across multiple regions:

• English
• Hebrew
• Dutch
• German
• French
• Italian

It also provides country-specific localisations — tax rules, statutory reporting, and compliance formats — for:

• United States
• Canada
• United Kingdom
• Ireland
• Israel
• Australia
• France
• Germany
• Italy
• Mexico
• Netherlands
• Belgium

These localisations matter for multi-entity groups that must file locally in each country while consolidating centrally, a scenario where thinner mid-market systems often fall short.

Priority ERP Third Party Extensions

Priority ERP connects to a range of common business applications, which reduces the need for custom integration work during and after implementation:

• Avalara — automated sales-tax calculation and compliance
• Plaid — bank-account connectivity for payments and reconciliation
• Zapier — no-code automation to thousands of other apps
• Shopify — e-commerce order and inventory sync
• WooCommerce — WordPress e-commerce integration
• Microsoft Power BI — advanced analytics on Priority data
• Magento — enterprise e-commerce integration

For distributors and retailers running an online storefront, the native e-commerce connectors are a frequent reason Priority is shortlisted over more closed platforms.

Priority ERP Pricing and Deployment

Priority ERP is available as a cloud (SaaS) solution hosted on Amazon Web Services (AWS), or as an on-premise deployment. The cloud edition starts at approximately £48/user/month, making Priority one of the more cost-effective mid-market ERP platforms.

Priority's cloud deployment provides automatic updates, managed infrastructure, and scalable compute resources. On-premise perpetual licensing is available for organisations with specific data-residency or compliance requirements. Total first-year cost — including implementation, data migration, and training — typically ranges from £24,000 to £160,000 depending on user count, modules, and customisation complexity.

For pricing tailored to your requirements, build your requirements list and compare Priority against alternatives.

Priority aiERP: Built-In Artificial Intelligence

Priority was an early mover in embedding AI directly into its ERP platform. The aiERP initiative brings intelligent automation to daily workflows:

• Smart data entry — AI automates routine data capture and reduces manual entry errors
• Demand forecasting — Machine learning analyses historical patterns to predict future demand
• Intelligent recommendations — The system suggests optimal purchasing quantities, reorder points, and supplier selections
• Natural language queries — Users can ask business questions in plain English and receive instant data-driven answers
• Anomaly detection — AI flags unusual transactions or patterns for review

Frequently Asked Questions

Who owns Priority ERP?

Priority ERP is developed and owned by Priority Software Ltd., a private company founded in Israel with additional offices in the United States, the United Kingdom, and Belgium. The company has been backed by growth-equity investment — including from private-equity firm Fortissimo Capital and, more recently, TA Associates — which has funded its cloud expansion and international growth. Priority Software builds and maintains the platform directly rather than licensing it from a third party.

How much does Priority ERP cost?

Priority ERP pricing starts at approximately £48/user/month for the cloud edition, making it one of the more affordable mid-market ERP options. On-premise perpetual licensing is also available. Total first-year costs including implementation typically range from £24,000 to £160,000 depending on user count, modules, and customisation complexity.

What industries is Priority ERP best suited for?

Priority ERP serves a wide range of industries including manufacturing (discrete and process), wholesale distribution, retail, professional services, food and beverage, and healthcare. It is particularly popular in Israel, the UK, and the US among companies with 50–500 employees that need flexible ERP without the complexity or cost of tier-1 systems.

What do reviews say about Priority ERP?

Across G2, Capterra, and SoftwareAdvice, Priority ERP holds roughly an 89% satisfaction rating from more than 110 verified reviews. Users consistently praise its ease of use, Excel-like interface, customisability, and low total cost of ownership. The most common criticisms are limited reporting flexibility and a learning curve for its more advanced features.

How does Priority ERP compare to SAP Business One?

Priority ERP is generally more affordable (~£48/user/mo vs £75–£160/user/mo for SAP Business One) and offers a more modern user interface. Both serve SMB manufacturers and distributors. SAP Business One has broader global localisation (170+ countries vs Priority's ~40) and a larger partner network. Priority offers stronger AI features out of the box and its cloud deployment on AWS provides good scalability.