Chaser vs Emagia
AR & collections head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription (tiered by company revenue) | Modular annual subscription, quote-based |
| Deployment | Cloud | Cloud |
| Company size | Small business, Mid-market | Mid-market, Enterprise |
| Stated ERP integrations | Xero, QuickBooks, Sage Intacct, NetSuite, Microsoft Dynamics 365, SAP | SAP, Oracle Fusion Cloud, NetSuite, Microsoft Dynamics 365 |
| Vendor | Chaser Technologies Ltd | Emagia |
Our take
Where Chaser leads
- Stronger evidenced coverage on 10 of the 36 capabilities where they differ (led by managed / outsourced ar service and payment behavior prediction).
- Stated Xero, QuickBooks, Sage Intacct integration the alternative doesn't list.
Where Emagia leads
- Stronger evidenced coverage on 26 of the 36 capabilities where they differ (led by ai-driven collector prioritization and promise-to-pay tracking).
- Stated Oracle Fusion Cloud integration the alternative doesn't list.
Where they differ
The 36 capabilities (of 52 in the AR & collections taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| AI-driven collector prioritizationCollections Management | Not evidenced | Core strength Risk-based collector worklists and prioritization |
| Promise-to-pay trackingCollections Management | Not evidenced | Core strength Promise-to-pay tracking |
| Managed / outsourced AR serviceCollections Management | Core strength Chaser Care: dedicated AR specialist and managed follow-ups | Not evidenced |
| Multi-channel remittance captureCash Application | Not evidenced | Core strength Multi-channel remittance capture (lockbox, EDI, email, portals) |
| AI-based payment-to-invoice matchingCash Application | Not evidenced | Core strength AI/ML-based automated invoice matching |
| Digital credit application workflowCredit Management | Not evidenced | Core strength Digital credit application forms with e-signatures |
| Order hold/release automationCredit Management | Not evidenced | Core strength Real-time order hold/release decisioning |
| Deduction reason-code classificationDispute & Deduction Management | Not evidenced | Core strength |
| Agentic AI workflowsAI & Automation Platform | Not evidenced | Core strength Gia Collect AI outbound calling; Gia AlphaCash cash intelligence agent |
| Payment behavior predictionAI & Automation Platform | Core strength Late payment prediction | Not evidenced |
| Collector task & workflow managementCollections Management | Not evidenced | Supported Risk-based collector worklists |
| Payment plans / instalmentsCollections Management | Supported Payment plan / instalment management | Not evidenced |
| Straight-through cash postingCash Application | Not evidenced | Supported Automated posting of cash back into the ERP |
| Exception handling workbenchCash Application | Not evidenced | Supported Exception handling for unmatched or partial payments |
| Partial and bulk payment handlingCash Application | Not evidenced | Supported |
| Automated ERP cash/GL postingCash Application | Partial Two-way ERP sync updates payment status; no dedicated cash-application matching engine documented | Core strength Automated posting of cash back into the ERP |
| Backup documentation retrievalDispute & Deduction Management | Not evidenced | Supported Backup document retrieval for claims |
| Root-cause dispute analyticsDispute & Deduction Management | Not evidenced | Supported Root-cause analytics on deduction trends |
| Surcharge & interchange fee managementCustomer Self-Service & Payments | Supported Early payment discounts and late payment fees | Not evidenced |
| Collector performance analyticsAnalytics & Forecasting | Not evidenced | Supported Collections performance analytics and KPIs |
| Multiple simultaneous ERP connectionsPlatform & ERP Connectivity | Not evidenced | Supported Enterprise analytics for shared service centers implies multi-ERP use |
| Open API / developer platformPlatform & ERP Connectivity | Supported Chaser API for custom connections | Not evidenced |
| CRM integrationPlatform & ERP Connectivity | Supported CRM integrations (HubSpot, Salesforce, Pipedrive, Zoho) | Not evidenced |
| Customer/account segmentationCollections Management | Not evidenced | Partial Segmentation implied by risk-based worklists; not separately documented |
| Multi-channel outreachCollections Management | Core strength Email, SMS, automated outbound calls, physical letters | Supported Gia Collect AI outbound calling plus dunning correspondence |
| Credit risk scoringCredit Management | Supported Payer rating / scoring | Core strength Configurable credit scoring and auto-decisioning engine |
| Credit bureau / insurer integrationCredit Management | Supported Credit checks on customers | Core strength Dun & Bradstreet, Experian, CreditSafe integration |
| Credit limit monitoring & alertsCredit Management | Partial Ongoing credit monitoring; no explicit limit-alert feature documented | Supported Ongoing and ad hoc customer credit reviews |
| Dispute & deduction loggingDispute & Deduction Management | Supported Dispute management via Chaser Care managed service | Core strength Automated deduction capture and reason-code classification |
| Cross-team resolution workflowDispute & Deduction Management | Partial Handled via the Chaser Care managed service rather than self-serve workflow tooling | Supported Configurable dispute resolution workflows |
| Online payment acceptanceCustomer Self-Service & Payments | Core strength Stripe payment processing integration | Supported Online payment submission |
| Multiple payment method supportCustomer Self-Service & Payments | Partial Payment methods via the Stripe integration | Not evidenced |
| DSO / CEI dashboardsAnalytics & Forecasting | Partial Real-time debtor and chase tracking dashboards; explicit DSO/CEI terminology not confirmed | Supported Real-time AR dashboards (DSO, aging, credit utilization) |
| Generative-AI assistantAI & Automation Platform | Supported AI-generated, personalised chase emails | Partial Gia AI agent branding across product; no dedicated generative chat assistant documented |
| NLP email classificationAI & Automation Platform | Not evidenced | Partial AI document/email capture in order management; not specifically customer-email triage |
| Multi-entity / multi-currency supportPlatform & ERP Connectivity | Not evidenced | Partial Enterprise/shared-service-center analytics imply multi-entity support; not explicitly documented |
Both grade identically on the other 16 capabilities — see each product's full profile: Chaser, Emagia.
Chaser vs Emagia — FAQs
Is Chaser or Emagia better for ERP integration?
Both state integrations with NetSuite, Microsoft Dynamics 365, SAP. Chaser additionally lists Xero, QuickBooks, Sage Intacct. Emagia additionally lists Oracle Fusion Cloud. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Chaser or Emagia?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Chaser and Emagia should each cost you — and whether a third option belongs on your shortlist.