Emagia
by Emagia · AR & Collections
AI-powered autonomous finance platform automating order-to-cash, AR and collections.
- Works with
- SAP, Oracle, NetSuite, Microsoft Dynamics
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Headquarters
- Santa Clara, United States
Overview
Emagia is an AI-powered Autonomous Finance platform focused on the Order-to-Cash (O2C) cycle, aimed at large global enterprises and finance shared service centers managing high-volume, complex receivables. The platform combines automation, machine learning and generative AI (its "Gia" suite of AI agents) to run credit, collections, cash application, deductions and cash forecasting with minimal manual effort.
Core O2C modules cover order management, credit risk management, receivables management, collections management, deductions management, cash application, cash flow forecasting, a customer self-service EIPP portal, and advanced analytics. Newer Gia-branded AI agents (Gia Inbox Agent, Gia AlphaCash, Gia Collect, GiaDocs AI, GiaPay) layer generative AI on top of these processes for tasks like inbox triage, cash intelligence, AI-assisted collections calling and document extraction.
Emagia is headquartered in Santa Clara, California, reports serving over 1,000 customers across roughly 90 countries, and states it helps manage more than $1 trillion in receivables across its customer base. It connects to 170+ banks and integrates with major ERPs including SAP, Oracle, JD Edwards, NetSuite, PeopleSoft and Microsoft Dynamics.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Order Management
AI-driven capture and validation of customer orders into the ERP.
- AI capture of purchase orders from email, EDI, portals and documents
- Automatic extraction of customer, PO number, SKU, quantity and pricing data
- Validation against ERP master data
- Automated sales order creation in the ERP
- Order hold and release automation tied to credit status
Credit Risk Management
Digital credit onboarding, scoring and monitoring.
- Digital credit application forms with e-signatures
- Configurable credit scoring and auto-decisioning engine
- RPA verification bots for business and tax certificate checks
- Integration with credit bureaus (Dun & Bradstreet, Experian, CreditSafe)
- Ongoing and ad hoc customer credit reviews
- Real-time order hold/release decisioning
Collections Management
Prioritized, AI-assisted collections workflows.
- Risk-based collector worklists and prioritization
- Automated dunning and correspondence workflows
- Gia Collect AI outbound calling for past-due accounts
- Promise-to-pay tracking
- Collections performance analytics and KPIs
Deductions & Dispute Management
Automated classification and resolution of billing disputes.
- Automated deduction capture and reason-code classification
- Configurable dispute resolution workflows
- Backup document retrieval for claims
- Root-cause analytics on deduction trends
Cash Application
AI-based matching of incoming payments to open invoices.
- Multi-channel remittance capture (lockbox, EDI, email, portals)
- AI/ML-based automated invoice matching
- Gia AlphaCash cash intelligence agent
- Automated posting of cash back into the ERP
- Exception handling for unmatched or partial payments
Cash Forecasting & Analytics
Forward-looking visibility into receivables and cash position.
- AI-assisted cash flow forecasting
- Real-time AR dashboards (DSO, aging, credit utilization)
- Enterprise analytics for shared service centers
- Trend and root-cause reporting across the O2C cycle
Customer Self-Service (EIPP)
Online portal for customer invoicing and payments.
- 24/7 customer access to invoices and account statements
- Online payment submission
- Dispute initiation and status tracking
- Payment and account alerts
Common use cases
- Automating invoice-to-cash matching to reduce unapplied cash for a global shared service center
- Digitizing new-customer credit applications and scoring to speed up onboarding
- Prioritizing and automating collector outreach to reduce DSO
- Classifying and resolving deductions and short-payments at scale with configured reason codes
- Capturing customer purchase orders from email/EDI and posting them straight into SAP or Oracle as sales orders
- Giving customers self-service access to invoices and payment status via an EIPP portal
- Producing AI-assisted, enterprise-wide cash forecasts across multiple ERPs and entities
Strengths & considerations
Strengths
- Full O2C suite (credit, order management, collections, deductions, cash application, forecasting) on one platform rather than a single point solution
- Generative-AI "Gia" agent layer (Inbox Agent, AlphaCash, Collect, GiaDocs AI) added on top of the core automation suite
- Deep multi-ERP connectivity claim (SAP, Oracle, JD Edwards, NetSuite, PeopleSoft, Microsoft Dynamics) plus 170+ bank connections
- Positioned specifically for large enterprises and finance shared service centers with high-volume, complex receivables
ERP integrations
Syncs customer master data, credit limits/exposure, invoices, and posts cash and sales orders back to SAP
Pricing
Pricing is not publicly listed; quotes vary by organization size, modules selected, ERP complexity, invoice/payment volume and AI capabilities required. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
About the vendor
- Headquarters
- Santa Clara, United States
Alternatives to Emagia in AR & Collections
Emagia — frequently asked questions
Does Emagia integrate with SAP?
Yes. Emagia connects to SAP to synchronize customer master data, credit limits and invoices, and to post cash application results and sales orders back into SAP.
What ERPs does Emagia work with?
Emagia integrates with major ERP systems including SAP, Oracle, JD Edwards, NetSuite, PeopleSoft and Microsoft Dynamics.
How much does Emagia cost?
Emagia does not publish pricing. It uses a quote-based model driven by company size, modules selected, ERP complexity and invoice/payment volume.
What does Emagia automate in the order-to-cash cycle?
Emagia automates credit management, order management, collections, deductions/dispute management, cash application and cash forecasting, with AI agents layered on top for tasks like inbox triage and collections calling.
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