Chaser vs Esker
AR & collections head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription (tiered by company revenue) | Quote-based |
| Deployment | Cloud | Cloud |
| Company size | Small business, Mid-market | Mid-market, Enterprise |
| Stated ERP integrations | Xero, QuickBooks, Sage Intacct, NetSuite, Microsoft Dynamics 365, SAP | SAP, Oracle Fusion Cloud, NetSuite, Microsoft Dynamics 365 |
| Vendor | Chaser Technologies Ltd | Esker |
Our take
Where Chaser leads
- Stronger evidenced coverage on 12 of the 30 capabilities where they differ (led by managed / outsourced ar service and payment plans / instalments).
- Stated Xero, QuickBooks, Sage Intacct integration the alternative doesn't list.
Where Esker leads
- Stronger evidenced coverage on 18 of the 30 capabilities where they differ (led by ai-driven collector prioritization and multi-channel remittance capture).
- Stated Oracle Fusion Cloud integration the alternative doesn't list.
Where they differ
The 30 capabilities (of 52 in the AR & collections taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| AI-driven collector prioritizationCollections Management | Not evidenced | Core strength AI-driven risk-based prioritization of collector workload |
| Managed / outsourced AR serviceCollections Management | Core strength Chaser Care: dedicated AR specialist and managed follow-ups | Not evidenced |
| Multi-channel remittance captureCash Application | Not evidenced | Core strength AI-based remittance data extraction from emails, portals and bank files |
| AI-based payment-to-invoice matchingCash Application | Not evidenced | Core strength Auto-matching engine for incomplete or inconsistent remittance data |
| Customer/account segmentationCollections Management | Not evidenced | Supported Configurable collection groups and strategies by segment |
| Collector task & workflow managementCollections Management | Not evidenced | Supported Prioritized collection call lists |
| Payment plans / instalmentsCollections Management | Supported Payment plan / instalment management | Not evidenced |
| Straight-through cash postingCash Application | Not evidenced | Supported Automated reconciliation and posting of matched payments into the ERP |
| Exception handling workbenchCash Application | Not evidenced | Supported Intelligent match suggestions when full auto-allocation isn't possible |
| Automated ERP cash/GL postingCash Application | Partial Two-way ERP sync updates payment status; no dedicated cash-application matching engine documented | Core strength Automated reconciliation and posting of matched payments into the ERP |
| Credit bureau / insurer integrationCredit Management | Supported Credit checks on customers | Not evidenced |
| Deduction reason-code classificationDispute & Deduction Management | Not evidenced | Supported Root-cause reason tracking for disputes |
| Cross-team resolution workflowDispute & Deduction Management | Partial Handled via the Chaser Care managed service rather than self-serve workflow tooling | Core strength Task and workflow management for cross-team resolution |
| Root-cause dispute analyticsDispute & Deduction Management | Not evidenced | Supported Root-cause reason tracking for disputes |
| Surcharge & interchange fee managementCustomer Self-Service & Payments | Supported Early payment discounts and late payment fees | Not evidenced |
| DSO / CEI dashboardsAnalytics & Forecasting | Partial Real-time debtor and chase tracking dashboards; explicit DSO/CEI terminology not confirmed | Core strength Real-time dashboard tracking DSO and Collection Effectiveness Index (CEI) |
| Collector performance analyticsAnalytics & Forecasting | Not evidenced | Supported Customizable reporting by entity, collector and sales rep |
| Custom report builderAnalytics & Forecasting | Not evidenced | Supported |
| Generative-AI assistantAI & Automation Platform | Supported AI-generated, personalised chase emails | Not evidenced |
| NLP email classificationAI & Automation Platform | Not evidenced | Supported NLP-powered customer messaging |
| Multiple simultaneous ERP connectionsPlatform & ERP Connectivity | Not evidenced | Supported Marketed as a multi-ERP integration platform |
| Open API / developer platformPlatform & ERP Connectivity | Supported Chaser API for custom connections | Not evidenced |
| Multi-channel outreachCollections Management | Core strength Email, SMS, automated outbound calls, physical letters | Supported Diversified collection methods with customizable action timing |
| Credit risk scoringCredit Management | Supported Payer rating / scoring | Partial Customer payment-behavior risk scoring (Esker Synergy AI); not a dedicated credit-decisioning module |
| Credit limit monitoring & alertsCredit Management | Partial Ongoing credit monitoring; no explicit limit-alert feature documented | Not evidenced |
| Dispute & deduction loggingDispute & Deduction Management | Supported Dispute management via Chaser Care managed service | Core strength Deduction and dispute case creation and tracking |
| Online payment acceptanceCustomer Self-Service & Payments | Core strength Stripe payment processing integration | Supported |
| Multiple payment method supportCustomer Self-Service & Payments | Partial Payment methods via the Stripe integration | Not evidenced |
| Cash flow / receivables forecastingAnalytics & Forecasting | Core strength Cash flow forecasting and receivables forecast | Supported Collections forecast projecting expected payments over 30/60 days |
| CRM integrationPlatform & ERP Connectivity | Supported CRM integrations (HubSpot, Salesforce, Pipedrive, Zoho) | Core strength Salesforce API integration for real-time sales-team updates on account status |
Both grade identically on the other 22 capabilities — see each product's full profile: Chaser, Esker.
Chaser vs Esker — FAQs
Is Chaser or Esker better for ERP integration?
Both state integrations with NetSuite, Microsoft Dynamics 365, SAP. Chaser additionally lists Xero, QuickBooks, Sage Intacct. Esker additionally lists Oracle Fusion Cloud. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Chaser or Esker?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Chaser and Esker should each cost you — and whether a third option belongs on your shortlist.