- Works with
- QuickBooks, Xero, Sage
- Deployment
- Cloud
- Company size
- Small business, Mid-market
- Pricing
- Quote-based
- Founded
- 2002
- Headquarters
- Brisbane, Australia
Overview
Simpro is job management software built for trade and field service businesses such as electrical, plumbing, HVAC, fire protection and security contractors. It covers the full job lifecycle from quoting and estimating through scheduling, dispatching, job costing, inventory, invoicing and asset maintenance, aiming to connect office and field teams on a single platform.
The product includes a mobile app (Simpro Mobile) that lets technicians view schedules, site history and job notes, create quotes, assign parts to jobs, track drive time versus onsite time, and invoice customers directly from the field. Simpro also offers a Maintenance Planner add-on for businesses managing high volumes of asset-driven preventative maintenance work, with service levels, test readings and compliance reporting.
Simpro connects to accounting systems including QuickBooks Online, Xero and Sage (50, 200 and Intacct via partners) to sync customer, supplier and contractor invoices, payments and financial reporting so job costs and cash flow stay reconciled between the field-service platform and the general ledger. Simpro is part of Simpro Group, headquartered in Brisbane, Australia, which also owns AroFlo, ClockShark and BigChange following acquisitions.
Features & capabilities
Quoting & Estimating
Building accurate job quotes from cost data.
- Job costing and estimating
- Labor, material, travel and overhead cost calculation
- Quote templates and pre-builds
- Vendor catalog and pricing import
- Quote-to-job conversion
Scheduling & Dispatching
Coordinating field technician calendars and assignments.
- Drag-and-drop scheduling calendar
- Automated job assignment
- Staff location and drive-time tracking
- On-the-way alerts and status updates
- Recurring and multi-visit job scheduling
Mobile Field App
Simpro Mobile for technicians working on-site.
- Access to assigned jobs, site history and customer details
- Field quoting and job notes
- Parts and inventory assignment from the truck
- GPS time tracking with AI arrival/departure prompts
- Field invoicing and payment capture
Inventory Management
Tracking stock and materials across jobs and locations.
- Vendor catalog import and updates
- Stock level tracking across storage locations
- Inventory transfer between warehouses/vehicles
- Barcode and QR code scanning
- Job and quote item allocation
Asset Maintenance
Managing preventative and reactive maintenance programs.
- Asset tracking and test history
- Preventative maintenance planning (Maintenance Planner add-on)
- Service levels and recommended failure points
- Asset barcode/QR scanning in the field
- Test readings, defect and compliance reporting
Invoicing & Cash Flow
Billing customers and getting paid faster.
- Field and office invoicing
- Online customer portal payments
- Progress and milestone billing
- Reporting on job profitability and cash flow
Common use cases
- Electrical, plumbing or HVAC contractors managing quoting, scheduling and invoicing in one system
- Field technicians completing jobs, updating notes and invoicing customers on-site without returning to the office
- Trade businesses tracking material and inventory costs across trucks and warehouses
- Fire protection and security companies running recurring preventative maintenance and compliance testing programs
- Multi-technician service companies dispatching and tracking staff location in real time
- Businesses reconciling job costs and payments with QuickBooks, Xero or Sage accounting
Strengths & considerations
Strengths
- Purpose-built for trade and field service verticals (electrical, plumbing, HVAC, fire and security) rather than generic field service management
- Combines quoting, scheduling, inventory, asset maintenance and invoicing in one connected job-management platform
- Native two-way accounting links to multiple systems (QuickBooks, Xero, Sage 50/200) rather than a single accounting integration
- Backed by Simpro Group's broader trade-software portfolio (AroFlo, ClockShark, BigChange)
ERP integrations
Syncs customer, supplier and contractor invoices and financial data between Simpro and QuickBooks
Invoices, payments and contractor/supplier bills sync between Simpro and Xero for reconciliation
SageLink connectors available for Sage 50 and Sage 200; Simpro Premium can also transfer invoices to Sage Intacct via partner integration
Pricing
Pricing is not publicly listed (Capterra lists starting price as 'Contact vendor'). User reviews describe separate office vs mobile license tiers and multi-year contract terms. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS
- Mobile app
- Yes
About the vendor
- Founded
- 2002
- Headquarters
- Brisbane, Australia
- Employees
- ~635
Alternatives to Simpro in Field Service
Simpro — frequently asked questions
Does Simpro integrate with QuickBooks or Xero?
Yes. Simpro has prebuilt, bi-directional connectors for QuickBooks Online and Xero that sync customer, supplier and contractor invoices, payments and financial data so job costs reconcile with the accounting system. Simpro also connects to Sage 50 and Sage 200 via SageLink.
How much does Simpro cost?
Simpro does not publish standard pricing; it is quote-based and sold through the vendor. Reviewers note separate pricing for office and mobile (field technician) licenses, often under multi-year contract terms.
Who is Simpro built for?
Simpro is built for trade and field service businesses, including electrical, plumbing, HVAC, fire protection and security contractors, primarily small and mid-market companies.
Does Simpro have a mobile app?
Yes. Simpro Mobile lets field technicians view schedules and job/customer details, create quotes, track drive time versus onsite time, update job notes, and invoice and take payment directly from the field.
Evaluating Field Service?
Tell us your ERP and requirements and we'll send an independent shortlist — including Simpro and the best-fit alternatives — with honest pros and cons.