Microsoft Dynamics 365 vs Epicor Prophet 21
Side-by-side comparison of Microsoft Dynamics 365 and Epicor Prophet 21 — features, pricing, modules, and deployment options.
Microsoft Dynamics 365 vs Epicor Prophet 21 at a Glance
| Criteria | Microsoft Dynamics 365 | Epicor Prophet 21 |
|---|---|---|
| Best For | Mid-to-large companies in the Microsoft ecosystem | Wholesale distributors needing best-in-class distribution ERP |
| Starting Price | $70/user/mo | $75/user/mo |
| Pricing Model | per-user | per-user |
| Deployment | cloud, hybrid | cloud, on-premise |
| Company Size | 251-1000, 1001-5000, 5000+ | 51-250, 251-1000 |
| Implementation | 6–14 months | 3–7 months |
| Typical Cost | $150K–$1M+ | $60K–$300K |
Module Comparison
| Module | Microsoft Dynamics 365 | Epicor Prophet 21 |
|---|---|---|
| Finance & Accounting | ★★★ Strong | ★★ Moderate |
| Manufacturing | ★★★ Strong | ★ Basic |
| Supply Chain | ★★★ Strong | ★★★ Strong |
| CRM | ★★★ Strong | ★★ Moderate |
| HR & Payroll | ★★★ Strong | ★ Basic |
| Project Management | ★★★ Strong | ★ Basic |
| Inventory Management | ★★★ Strong | ★★★ Strong |
| Procurement | ★★★ Strong | ★★★ Strong |
| Warehouse Management | ★★★ Strong | ★★★ Strong |
| Ecommerce | ★★ Moderate | ★★ Moderate |
| Business Intelligence | ★★★ Strong | ★★ Moderate |
| Quality Management | ★★ Moderate | ★ Basic |
| Field Service | ★★★ Strong | — N/A |
| Asset Management | ★★★ Strong | ★ Basic |
Pros & Cons
Microsoft Dynamics 365
Pros
- +Seamless integration with Microsoft 365, Teams, and Power BI
- +Modular — buy only the apps you need (Finance, SCM, Sales, etc.)
- +Strong field service and project operations modules
- +Copilot AI features across all modules
Cons
- -Per-app licensing can get expensive when stacking modules
- -Implementation complexity varies widely by partner
- -Customisation via extensions can become hard to maintain
- -Some modules (Commerce) still maturing
Epicor Prophet 21
Pros
- +Purpose-built for wholesale distribution
- +Excellent inventory optimisation and demand planning
- +Strong pricing matrix and rebate management
- +Good ecommerce integration for B2B portals
Cons
- -Manufacturing module is basic — not suited for heavy mfg
- -HR/payroll is very limited
- -No field service capabilities
- -UI modernisation still in progress
When to Choose Microsoft Dynamics 365
- You need an ERP best suited for mid-to-large companies in the microsoft ecosystem
- Your company has 251-1000 or 1001-5000 or 5000+ employees
- You operate in Manufacturing, Retail, Professional Services
- You prefer cloud / hybrid deployment
- Your budget aligns with $70/user/mo starting price
When to Choose Epicor Prophet 21
- You need an ERP best suited for wholesale distributors needing best-in-class distribution erp
- Your company has 51-250 or 251-1000 employees
- You operate in Wholesale & Distribution
- You prefer cloud / on-premise deployment
- Your budget aligns with $75/user/mo starting price
Frequently Asked Questions
Is Microsoft Dynamics 365 better than Epicor Prophet 21?
It depends on your business needs. Microsoft Dynamics 365 is best for mid-to-large companies in the microsoft ecosystem, while Epicor Prophet 21 is best for wholesale distributors needing best-in-class distribution erp. Microsoft Dynamics 365 starts at $70/user/mo and Epicor Prophet 21 starts at $75/user/mo.
How does Microsoft Dynamics 365 pricing compare to Epicor Prophet 21?
Microsoft Dynamics 365 uses a per-user pricing model starting at $70/user/mo, while Epicor Prophet 21 uses a per-user model starting at $75/user/mo. Microsoft Dynamics 365 typical total cost is $150K–$1M+ vs $60K–$300K for Epicor Prophet 21.
Which is better for manufacturing: Microsoft Dynamics 365 or Epicor Prophet 21?
Both vendors serve manufacturing companies. Microsoft Dynamics 365 is typically chosen by 251-1000, 1001-5000, 5000+ employee organizations, while Epicor Prophet 21 targets 51-250, 251-1000 employee companies. Consider your company size and specific module needs to decide.
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