Epicor Prophet 21 vs Certinia (FinancialForce)
Side-by-side comparison of Epicor Prophet 21 and Certinia (FinancialForce) — features, pricing, modules, and deployment options.
Epicor Prophet 21 vs Certinia (FinancialForce) at a Glance
| Criteria | Epicor Prophet 21 | Certinia (FinancialForce) |
|---|---|---|
| Best For | Wholesale distributors needing best-in-class distribution ERP | Professional services firms already on Salesforce |
| Starting Price | $75/user/mo | $100/user/mo |
| Pricing Model | per-user | per-user |
| Deployment | cloud, on-premise | cloud |
| Company Size | 51-250, 251-1000 | 251-1000, 1001-5000 |
| Implementation | 3–7 months | 3–7 months |
| Typical Cost | $60K–$300K | $100K–$500K |
Module Comparison
| Module | Epicor Prophet 21 | Certinia (FinancialForce) |
|---|---|---|
| Finance & Accounting | ★★ Moderate | ★★★ Strong |
| Manufacturing | ★ Basic | — N/A |
| Supply Chain | ★★★ Strong | ★ Basic |
| CRM | ★★ Moderate | ★★★ Strong |
| HR & Payroll | ★ Basic | ★★ Moderate |
| Project Management | ★ Basic | ★★★ Strong |
| Inventory Management | ★★★ Strong | ★ Basic |
| Procurement | ★★★ Strong | ★★ Moderate |
| Warehouse Management | ★★★ Strong | — N/A |
| Ecommerce | ★★ Moderate | — N/A |
| Business Intelligence | ★★ Moderate | ★★★ Strong |
| Quality Management | ★ Basic | — N/A |
| Field Service | — N/A | ★ Basic |
| Asset Management | ★ Basic | — N/A |
Pros & Cons
Epicor Prophet 21
Pros
- +Purpose-built for wholesale distribution
- +Excellent inventory optimisation and demand planning
- +Strong pricing matrix and rebate management
- +Good ecommerce integration for B2B portals
Cons
- -Manufacturing module is basic — not suited for heavy mfg
- -HR/payroll is very limited
- -No field service capabilities
- -UI modernisation still in progress
Certinia (FinancialForce)
Pros
- +Runs natively on Salesforce platform — single data model with CRM
- +Best-in-class professional services automation (PSA)
- +Real-time project profitability and resource planning
- +Seamless Salesforce ecosystem and AppExchange integrations
Cons
- -Requires Salesforce licenses on top of Certinia
- -No manufacturing, warehouse, or asset management
- -Not suited for product-based businesses
- -Total cost is high when including Salesforce platform fees
When to Choose Epicor Prophet 21
- You need an ERP best suited for wholesale distributors needing best-in-class distribution erp
- Your company has 51-250 or 251-1000 employees
- You operate in Wholesale & Distribution
- You prefer cloud / on-premise deployment
- Your budget aligns with $75/user/mo starting price
When to Choose Certinia (FinancialForce)
- You need an ERP best suited for professional services firms already on salesforce
- Your company has 251-1000 or 1001-5000 employees
- You operate in Professional Services, Software / SaaS
- You prefer cloud deployment
- Your budget aligns with $100/user/mo starting price
What Users Say
“Purpose-built for wholesale distribution — 5,000+ distributor customers”
“1,600+ services firms run financials and PSA natively on Salesforce”
Company Size Fit
| Company Size | Epicor Prophet 21 | Certinia (FinancialForce) |
|---|---|---|
| 1–50 employees | — | — |
| 51–250 employees | ✓ | — |
| 251–1000 employees | ✓ | ✓ |
| 1,001–5000 employees | — | ✓ |
| 5,000+ employees | — | — |
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All Certinia (FinancialForce) Resources
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Frequently Asked Questions
Is Epicor Prophet 21 better than Certinia (FinancialForce)?
It depends on your business needs. Epicor Prophet 21 is best for wholesale distributors needing best-in-class distribution erp, while Certinia (FinancialForce) is best for professional services firms already on salesforce. Epicor Prophet 21 starts at $75/user/mo and Certinia (FinancialForce) starts at $100/user/mo.
How does Epicor Prophet 21 pricing compare to Certinia (FinancialForce)?
Epicor Prophet 21 uses a per-user pricing model starting at $75/user/mo, while Certinia (FinancialForce) uses a per-user model starting at $100/user/mo. Epicor Prophet 21 typical total cost is $60K–$300K vs $100K–$500K for Certinia (FinancialForce).
Which is better for wholesale & distribution: Epicor Prophet 21 or Certinia (FinancialForce)?
Both vendors serve wholesale & distribution companies. Epicor Prophet 21 is typically chosen by 51-250, 251-1000 employee organizations, while Certinia (FinancialForce) targets 251-1000, 1001-5000 employee companies. Consider your company size and specific module needs to decide.
How long does it take to implement Epicor Prophet 21 vs Certinia (FinancialForce)?
Epicor Prophet 21 typically takes 3–7 months to implement, while Certinia (FinancialForce) takes 3–7 months. Implementation time depends on module scope, data migration complexity, customisation requirements, and organisational readiness.
What modules does Epicor Prophet 21 have that Certinia (FinancialForce) doesn't?
Epicor Prophet 21 offers Manufacturing, Warehouse Management, Ecommerce, Quality Management, Asset Management which Certinia (FinancialForce) does not have. Certinia (FinancialForce) offers Field Service which Epicor Prophet 21 does not have. Compare both systems' full module strengths in the comparison table above.
Can I migrate from Epicor Prophet 21 to Certinia (FinancialForce)?
Yes, migration from Epicor Prophet 21 to Certinia (FinancialForce) is possible and is a common path in the ERP market. Key considerations include data migration (master data, transactional history), process re-mapping, user retraining, and integration reconfiguration. Most migrations take 4–12 months with an experienced implementation partner. We recommend engaging an independent ERP consultant to assess migration scope.
Which ERP is better for small businesses: Epicor Prophet 21 or Certinia (FinancialForce)?
Epicor Prophet 21 is better suited for small businesses, targeting 51-250, 251-1000 employee companies with pricing starting at $75/user/mo. Certinia (FinancialForce) primarily serves 251-1000, 1001-5000 employee organisations and may be over-engineered and over-priced for small businesses.
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