Chaser vs Kolleno
AR & collections head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription (tiered by company revenue) | Per-user subscription, tiered by annual turnover |
| Deployment | Cloud | Cloud |
| Company size | Small business, Mid-market | — |
| Stated ERP integrations | Xero, QuickBooks, Sage Intacct, NetSuite, Microsoft Dynamics 365, SAP | NetSuite, Xero, QuickBooks, Sage Intacct, SAP, Microsoft Dynamics 365 |
| Vendor | Chaser Technologies Ltd | Kolleno |
Our take
Where Chaser leads
- Stronger evidenced coverage on 7 of the 25 capabilities where they differ (led by managed / outsourced ar service and credit bureau / insurer integration).
Where Kolleno leads
- Stronger evidenced coverage on 18 of the 25 capabilities where they differ (led by customer/account segmentation and collector task & workflow management).
Where they differ
The 25 capabilities (of 52 in the AR & collections taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Customer/account segmentationCollections Management | Not evidenced | Core strength |
| Collector task & workflow managementCollections Management | Not evidenced | Core strength Centralised communication and task workspace |
| Managed / outsourced AR serviceCollections Management | Core strength Chaser Care: dedicated AR specialist and managed follow-ups | Not evidenced |
| AI-based payment-to-invoice matchingCash Application | Not evidenced | Core strength AI-powered payment-to-invoice matching |
| Partial and bulk payment handlingCash Application | Not evidenced | Core strength Handling of partial and bulk/lump-sum payments |
| White-labelled / branded portalCustomer Self-Service & Payments | Not evidenced | Core strength White-labelled customer payment portal |
| AI-driven collector prioritizationCollections Management | Not evidenced | Supported Customer segmentation and prioritisation rules |
| Straight-through cash postingCash Application | Not evidenced | Supported Automated reconciliation posting back to the ERP |
| Exception handling workbenchCash Application | Not evidenced | Supported Exception queue for unmatched payments |
| Automated ERP cash/GL postingCash Application | Partial Two-way ERP sync updates payment status; no dedicated cash-application matching engine documented | Core strength Automated reconciliation posting back to the ERP |
| Credit bureau / insurer integrationCredit Management | Supported Credit checks on customers | Not evidenced |
| Credit limit monitoring & alertsCredit Management | Partial Ongoing credit monitoring; no explicit limit-alert feature documented | Core strength Internal credit limit tracking and alerts |
| Cross-team resolution workflowDispute & Deduction Management | Partial Handled via the Chaser Care managed service rather than self-serve workflow tooling | Core strength Dispute resolution workflow and audit trail |
| Root-cause dispute analyticsDispute & Deduction Management | Not evidenced | Supported Predictive dispute alerts |
| Multiple payment method supportCustomer Self-Service & Payments | Partial Payment methods via the Stripe integration | Core strength AI-suggested payment methods |
| Surcharge & interchange fee managementCustomer Self-Service & Payments | Supported Early payment discounts and late payment fees | Not evidenced |
| Collector performance analyticsAnalytics & Forecasting | Not evidenced | Supported Collector and team performance analytics |
| Generative-AI assistantAI & Automation Platform | Supported AI-generated, personalised chase emails | Not evidenced |
| Open API / developer platformPlatform & ERP Connectivity | Supported Chaser API for custom connections | Not evidenced |
| CRM integrationPlatform & ERP Connectivity | Supported CRM integrations (HubSpot, Salesforce, Pipedrive, Zoho) | Not evidenced |
| Credit risk scoringCredit Management | Supported Payer rating / scoring | Core strength Credit scoring |
| Dispute & deduction loggingDispute & Deduction Management | Supported Dispute management via Chaser Care managed service | Core strength End-to-end dispute logging and tracking |
| DSO / CEI dashboardsAnalytics & Forecasting | Partial Real-time debtor and chase tracking dashboards; explicit DSO/CEI terminology not confirmed | Supported Real-time AR aging/status dashboards; explicit DSO/CEI naming not confirmed |
| Aging & risk reportingAnalytics & Forecasting | Supported AR performance reporting | Core strength Real-time AR aging and status tracking |
| Payment behavior predictionAI & Automation Platform | Core strength Late payment prediction | Supported Predictive analytics on expected collections timing; predictive dispute alerts |
Both grade identically on the other 27 capabilities — see each product's full profile: Chaser, Kolleno.
Chaser vs Kolleno — FAQs
Is Chaser or Kolleno better for ERP integration?
Both state integrations with Xero, QuickBooks, Sage Intacct, NetSuite, Microsoft Dynamics 365, SAP. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Chaser or Kolleno?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Chaser and Kolleno should each cost you — and whether a third option belongs on your shortlist.