Kolleno
by Kolleno · AR & Collections
AI-powered accounts receivable and collections automation platform for finance teams.
- Works with
- NetSuite, Xero, QuickBooks, Sage, SAP, Microsoft Dynamics
- Deployment
- Cloud
- Pricing
- Per-user subscription, tiered by annual turnover
- Headquarters
- London, United Kingdom
Overview
Kolleno is a cloud-based accounts receivable (AR) automation and order-to-cash platform aimed at finance teams that need to accelerate collections and cash flow. The company positions its approach as "human expertise, AI execution": finance teams set rules and priorities while AI agents handle operational work such as invoice follow-ups, payment matching, and risk monitoring.
The platform centralises AR data and automates multichannel dunning (email, SMS, portal reminders), offers a branded online payments portal, and applies AI to match incoming payments to open invoices (including partial and bulk payments) for automated cash application. It also includes dispute tracking, credit risk monitoring/scoring, and cash flow forecasting.
Kolleno connects to ERP and accounting systems including NetSuite, Xero, QuickBooks, Sage Intacct, SAP S/4HANA and Microsoft Dynamics Business Central, syncing invoice and customer data in and posting payment/reconciliation data back. It has achieved 'Built for NetSuite' status for its SuiteApp. The company is headquartered in London with an office in New York and reports 1,000+ collection teams as customers, including Rakuten, 1Password, Stripe and Wise.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Collections Management
Centralised AR data with automated, multichannel follow-ups.
- Automated dunning workflows (email, SMS, portal reminders)
- Customer segmentation and prioritisation rules
- Centralised communication and task workspace
- Customisable collection strategies by customer risk tier
- Real-time AR aging and status tracking
Online Payments
Branded self-serve payment portal for customers.
- White-labelled customer payment portal
- Support for multiple payment methods across many countries
- AI-suggested payment methods
- Automatic invoice closure on payment
- Partial and instalment payment support
Cash Application
AI-driven matching and posting of incoming payments.
- AI-powered payment-to-invoice matching
- Handling of partial and bulk/lump-sum payments
- Automated reconciliation posting back to the ERP
- Exception queue for unmatched payments
Disputes Management
Tracking and resolution workflow for billing disputes.
- End-to-end dispute logging and tracking
- Predictive dispute alerts
- Dispute resolution workflow and audit trail
Credit Risk Management
Ongoing monitoring of customer creditworthiness.
- Real-time account and credit monitoring
- Credit scoring
- Internal credit limit tracking and alerts
Cash Flow Forecasting
Predictive visibility into expected cash inflows.
- AR-driven cash flow forecasting
- Predictive analytics on expected collections timing
Reporting & Analytics
Visibility into receivables performance.
- Real-time AR reports and dashboards
- Collector and team performance analytics
Common use cases
- Automating invoice chasing and dunning across email, SMS and a customer portal instead of manual spreadsheets
- Syncing invoice and customer data from NetSuite in real time to trigger collections workflows
- Matching and reconciling incoming payments (including partial and bulk payments) automatically back into the ERP
- Giving customers a branded self-serve portal to view and pay invoices in multiple payment methods
- Monitoring customer credit risk in real time to flag at-risk accounts before they become overdue
- Tracking and resolving billing disputes without losing visibility into the underlying invoice
- Forecasting near-term cash inflows based on live AR data
Strengths & considerations
Strengths
- Achieved 'Built for NetSuite' SuiteApp status, meeting Oracle NetSuite SuiteCloud development standards
- AI agents handle operational execution (follow-ups, matching, risk alerts) while finance teams retain rule-setting control
- Broad integration footprint spanning ERPs (NetSuite, SAP S/4HANA, Dynamics Business Central), accounting platforms (Xero, QuickBooks, Sage Intacct) and payment rails (Stripe, Adyen, GoCardless)
- Combines collections, cash application, disputes, credit risk and forecasting in one order-to-cash workspace rather than point solutions
ERP integrations
Invoice/customer data syncs in real time from NetSuite; payments post back automatically after reconciliation
Pricing
Four tiers gated by company annual turnover: BusinessPay (>£1M turnover), Business Plus (>£10M turnover, £1,245 per user/month), Enterprise (>£100M turnover, custom), and Enterprise Plus (£1Bn+ turnover, custom). Each tier requires a minimum number of users. Extra charges may apply for integrations and customisations. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- ISO 27001, SOC 2 Type II
About the vendor
- Headquarters
- London, United Kingdom
Alternatives to Kolleno in AR & Collections
Kolleno — frequently asked questions
Does Kolleno integrate with NetSuite?
Yes. Kolleno has 'Built for NetSuite' SuiteApp status and syncs invoice and customer data from NetSuite in real time to automate collections, with payment and reconciliation data posted back automatically.
Does Kolleno integrate with Xero, QuickBooks or Sage?
Yes. Kolleno offers prebuilt connectors for Xero, QuickBooks and Sage Intacct, in addition to SAP S/4HANA and Microsoft Dynamics Business Central.
How much does Kolleno cost?
Kolleno is priced per user per month across four tiers gated by company annual turnover, starting at £650 per user/month (£545 billed annually) for the BusinessPay tier for businesses with over £1M turnover. Higher tiers (Business Plus, Enterprise, Enterprise Plus) require custom quotes.
What does Kolleno automate in accounts receivable?
Kolleno automates collections dunning, online customer payments, AI-driven cash application/reconciliation, dispute tracking, credit risk monitoring, and cash flow forecasting.
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