HighRadius
by HighRadius · AR & Collections
AI-powered autonomous receivables platform for cash application, collections and deductions.
- Works with
- SAP, Oracle, NetSuite, Microsoft Dynamics
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2006
- Headquarters
- Houston, United States
Overview
HighRadius is an AI-powered order-to-cash and financial operations platform aimed at enterprise and mid-market finance teams looking to automate accounts receivable. Its Autonomous Receivables suite covers credit management, collections, cash application, deductions and electronic invoicing/payment, orchestrated by the company's Rivana AI engine and a broader library of AI agents.
The platform is ERP-agnostic and markets over 50 prebuilt ERP and accounting-system connectors, including SAP, Oracle, NetSuite, Sage Intacct, Workday and Microsoft Dynamics. Data is synchronized bi-directionally: customer records, open invoices and blocked sales orders flow from the ERP into HighRadius, while payment postings, dispute/deduction resolutions and credit decisions are written back into the ERP.
HighRadius reports serving 1,300+ enterprise customers, including 200+ Global 2000 companies, and processing trillions of dollars in receivables and payments annually. It is privately held and venture-backed, headquartered in Houston, Texas.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Cash Application Management
Automated matching of incoming payments to open invoices.
- Automated bank statement and remittance capture
- AI-based invoice-to-payment matching
- Auto-coding of short pays and deductions
- Lockbox and virtual account processing
- Straight-through cash posting to the ERP
Collections Management
Prioritized, automated collections workflows.
- AI-prioritized collections worklists
- Automated dunning emails and correspondence
- Integrated dialer for collections calls
- In-app / online payment capture
- Collections strategy and workflow automation
Deductions Management
Identification, coding and resolution of customer deductions.
- Automated deduction/claim capture from customer and deduction portals
- AI-based deduction validity prediction
- Matching of shortages and pricing variances to trade promotions
- Backup documentation retrieval
- Deduction resolution and write-off workflows
Credit Management (Credit Cloud)
Automated credit risk assessment and order release.
- Online credit application processing
- AI-powered credit risk scoring
- Automated blocked/held order release
- Credit limit review and approval workflows
- Credit portfolio monitoring and reporting
Electronic Invoicing & Payments (EIPP)
Digital invoice presentment and payment collection.
- AP-portal invoice delivery
- Online customer payment portal
- Surcharge and credit card fee management
- Interchange fee optimization
ERP & Bank Connectivity
Integration layer syncing HighRadius with ERPs and banks.
- 50+ prebuilt ERP and accounting-system connectors
- Bi-directional sync of invoices, payments, credit and dispute data
- API (HTTPS) and SFTP-based data exchange
- Real-time and batch/intra-day sync options
- Bank statement and remittance connectivity
Common use cases
- Automating cash application so incoming payments are matched and posted to the ERP without manual keying
- Prioritizing collections outreach across thousands of customer accounts with an AI-ranked worklist
- Predicting the validity of customer deductions and routing them for automated resolution or write-off
- Releasing blocked sales orders automatically once AI-based credit risk scoring approves the customer
- Reducing Days Sales Outstanding (DSO) across a multinational's receivables portfolio
- Connecting SAP, Oracle, NetSuite or Microsoft Dynamics to a single AR automation layer across multiple ERP instances
- Delivering e-invoices and accepting online payments through a self-service customer portal
Strengths & considerations
Strengths
- Full order-to-cash suite (credit, collections, cash application, deductions, e-invoicing) on one AI-orchestrated platform rather than a single-function point tool
- ERP-agnostic connectivity with 50+ prebuilt ERP/accounting connectors, letting multi-ERP enterprises centralize AR automation
- Rivana AI engine applied across matching, deduction validity prediction, credit scoring and collections prioritization
- Large enterprise reference base (1,300+ customers, 200+ Global 2000) with published DSO and productivity outcome benchmarks
ERP integrations
Syncs customer records, invoices and blocked orders from SAP; writes back payment postings, dispute resolutions and credit updates
Pricing
HighRadius does not publish pricing. It sells modules (Credit Management, Collections, Cash Application, Deductions, EIPP) individually or bundled into the Autonomous Receivables suite, priced by modules selected, user count and transaction volume via annual subscription. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
About the vendor
- Founded
- 2006
- Headquarters
- Houston, United States
- Employees
- ~4,400
- Ownership
- Private (venture-backed; raised ~$475M from Susquehanna Growth Equity, ICONIQ Capital, Tiger Global, D1 Capital)
Alternatives to HighRadius in AR & Collections
HighRadius — frequently asked questions
Does HighRadius integrate with SAP?
Yes. HighRadius connects to SAP through prebuilt connectors that sync customer records, invoices and blocked orders from SAP and write payment postings, dispute resolutions and credit updates back into SAP.
What ERPs does HighRadius work with?
HighRadius is ERP-agnostic and offers 50+ prebuilt connectors, including SAP, Oracle, NetSuite, Microsoft Dynamics, Sage Intacct and Workday, using APIs (HTTPS) and SFTP for data exchange.
How much does HighRadius cost?
HighRadius does not publish pricing publicly. It uses a quote-based, annual subscription model priced by the modules purchased (credit, collections, cash application, deductions, e-invoicing), user count and transaction volume.
What does HighRadius automate in accounts receivable?
HighRadius automates cash application (matching payments to invoices), collections prioritization and outreach, deduction validity prediction and resolution, credit risk scoring and blocked-order release, and electronic invoicing/payment.
Evaluating AR & Collections?
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