- Works with
- SAP, Microsoft Dynamics 365
- Deployment
- Cloud, On-premise
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 1968
- Headquarters
- Cincinnati, USA
Overview
Cincom CPQ is a configure-price-quote solution from Cincom Systems, a long-established software company founded in 1968 and headquartered in Cincinnati, Ohio. The product is aimed at manufacturers of complex, configurable products and emphasizes a rules-driven, role-aware configurator that prevents invalid configurations while guiding users toward complete, correct quotes.
The configurator presents a tailorable interface driven by both rules and user roles, automatically suggesting complementary features and supporting needs-driven product recommendations, cross-sell and up-sell, and integrated 3D visualization so customers can see real-time representations of configured products. Cincom positions the tool for configure-to-order manufacturing, with robust CTO handling for complex configurations and special requests, plus guided selling, a built-in sales portal, and mobile CPQ capabilities.
Cincom serves mid-market and enterprise manufacturers, including specialty and made-to-order producers. In June 2024, Cincom joined PartnerOne, a software holding group, which now owns the business. Alongside CPQ, Cincom offers customer communications management (Eloquence CCM) and Smalltalk-based development tools.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Product Configuration
Rules- and role-driven configuration.
- Rules-driven configurator preventing invalid configurations
- Role-based, tailorable configuration interface
- Automatic suggestion of complementary features
- Configure-to-order (CTO) handling for complex products and special requests
- Knowledge-engine-driven guided selling
Visualization & Guided Selling
Visual and recommendation-driven selling.
- Integrated 3D visualization of configured products
- Needs-driven product recommendations
- Cross-sell and up-sell recommendations
- Built-in sales portal
Pricing
Pricing for configured products.
- Configuration-specific pricing
- Discount and margin handling
- Customer- and volume-based pricing
Quoting & Mobility
Quote generation and field access.
- Quote and proposal generation
- Mobile CPQ capabilities
- Quote management and tracking
Integration
Connectivity to CRM and ERP.
- Integration with CRM and ERP systems
- API-based connectivity
- Order hand-off for configure-to-order manufacturing
Common use cases
- Manufacturers configuring complex, made-to-order products quickly
- Preventing invalid configurations through rules- and role-based logic
- Giving customers real-time 3D views of configured products
- Configure-to-order quoting with special-request handling
- Field reps quoting on mobile devices
- Cross-sell and up-sell through needs-driven recommendations
Strengths & considerations
Strengths
- Role-aware, rules-driven configurator with a tailorable interface
- Long-standing manufacturing CPQ heritage from a vendor founded in 1968
- Integrated 3D visualization and strong configure-to-order support
Considerations
- Focused on complex manufacturing; less suited to simple transactional sales
- Ownership changed in 2024 when Cincom joined PartnerOne
ERP integrations
Pricing
Subscription pricing based on users and configuration scope; negotiated with Cincom. Not publicly listed. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Mobile app
- Yes
- Languages
- English, German, French, Spanish
About the vendor
- Founded
- 1968
- Headquarters
- Cincinnati, USA
- Ownership
- Private
Alternatives to Cincom CPQ in CPQ
Cincom CPQ — frequently asked questions
Who owns Cincom?
Cincom Systems joined the PartnerOne software group in June 2024.
What is Cincom CPQ best at?
Configuring complex, made-to-order manufacturing products using a rules- and role-driven configurator with 3D visualization and configure-to-order support.
Does Cincom offer 3D visualization?
Yes. Cincom CPQ includes integrated 3D visualization so customers can see real-time representations of configured products.
Evaluating CPQ?
Tell us your ERP and requirements and we'll send an independent shortlist — including Cincom CPQ and the best-fit alternatives — with honest pros and cons.