Acumatica for Retail and Ecommerce
Acumatica's cloud ERP serves retail and ecommerce businesses through real-time multi-location inventory tracking, consolidated order management across sales channels, native integration with ecommerce storefronts, built-in CRM, and multi-currency financial management for sellers trading internationally.
Ecommerce is a core strength for Acumatica — a primary capability included in standard deployments. The product is best suited to midsize companies wanting unlimited users and flexible cloud erp.
What's in Acumatica ecommerce
The ecommerce scope Acumatica ships, grouped as the product itself organises it.
Integration with BigCommerce19
Covers the setup needed to connect a BigCommerce storefront to Acumatica and keep ecommerce data flowing between the two systems.
- Initial Configuration of a BigCommerce StoreCovers the initial setup steps required in both the BigCommerce store and Acumatica to enable the connection.
- Overview of Data SynchronizationSummarizes which types of records sync automatically between the storefront and the ERP.
- Preparing Entities for SynchronizationPrepares the records on each system so they can be matched and synced correctly.
- Automating SynchronizationSchedules synchronization to run automatically on a recurring basis.
- Synchronizing CustomersKeeps customer records aligned between the storefront and the ERP.
- Initial Configuration of a BigCommerce StoreCovers the initial setup steps required in both the BigCommerce store and Acumatica to enable the connection.
- Overview of Data SynchronizationSummarizes which types of records sync automatically between the storefront and the ERP.
- Preparing Entities for SynchronizationPrepares the records on each system so they can be matched and synced correctly.
- Automating SynchronizationSchedules synchronization to run automatically on a recurring basis.
- Synchronizing CustomersKeeps customer records aligned between the storefront and the ERP.
- Synchronizing ProductsKeeps product records aligned between the storefront and the ERP.
- Importing ProductsBrings product records from the storefront into the ERP.
- Synchronizing Sales PricesKeeps sales pricing consistent between the storefront and the ERP.
- Synchronizing Product AvailabilityUpdates the storefront with current stock availability from the ERP.
- Synchronizing OrdersPulls storefront orders into the ERP for fulfillment and accounting.
- Importing Orders with TaxesImports storefront orders along with the tax amounts charged on them.
- Importing Orders with DiscountsImports storefront orders that include applied discounts.
- Importing Orders with Freight ChargesImports storefront orders together with their freight charges.
- Importing Non-Card RefundsImports refunds issued through payment methods other than a card.
- Importing Card RefundsImports refunds issued back to a customer's card.
- Selling and Accepting Gift CertificatesSupports selling and redeeming gift certificates through the storefront integration.
- Importing Products with VariantsImports storefront products that include multiple variants, such as size or color.
- Selling Matrix Items in a BigCommerce StoreSupports selling matrix items with multiple attribute combinations through a BigCommerce store.
Will Acumatica meet your integration with bigcommerce needs? Build your requirements and perform a full analysis.
Build my requirements →Integration with Shopify19
Covers the setup needed to connect a Shopify storefront to Acumatica and keep ecommerce data flowing between the two systems.
- Initial Configuration of a Shopify StoreCovers the initial setup steps required in both the Shopify store and Acumatica to enable the connection.
- Overview of Data SynchronizationSummarizes which record types sync automatically between Shopify and the ERP.
- Preparing Entities for SynchronizationPrepares records on each system so they can be matched and synced correctly.
- Automating SynchronizationSchedules Shopify synchronization to run automatically on a recurring basis.
- Synchronizing Individual and Business CustomersKeeps both individual and business customer records aligned between Shopify and the ERP.
- Initial Configuration of a Shopify StoreCovers the initial setup steps required in both the Shopify store and Acumatica to enable the connection.
- Overview of Data SynchronizationSummarizes which record types sync automatically between Shopify and the ERP.
- Preparing Entities for SynchronizationPrepares records on each system so they can be matched and synced correctly.
- Automating SynchronizationSchedules Shopify synchronization to run automatically on a recurring basis.
- Synchronizing Individual and Business CustomersKeeps both individual and business customer records aligned between Shopify and the ERP.
- Synchronizing ProductsKeeps product records aligned between Shopify and the ERP.
- Importing ProductsBrings product records from Shopify into the ERP.
- Synchronizing Product AvailabilityUpdates Shopify with current stock availability from the ERP.
- Synchronizing Sales Price ListsKeeps sales price lists consistent between Shopify and the ERP.
- Synchronizing OrdersPulls Shopify orders into the ERP for fulfillment and accounting.
- Importing Orders with TaxesImports Shopify orders along with the tax amounts charged on them.
- Importing Orders with DiscountsImports Shopify orders that include applied discounts.
- Importing Non-Card RefundsImports Shopify refunds issued through payment methods other than a card.
- Importing Card RefundsImports Shopify refunds issued back to a customer's card.
- Synchronizing Draft OrdersSyncs draft orders created in Shopify before they are finalized.
- Selling and Accepting Gift CardsSupports selling and redeeming gift cards through the Shopify integration.
- Importing Products with VariantsImports Shopify products that include multiple variants, such as size or color.
- Selling Matrix Items in a Shopify StoreSupports selling matrix items with multiple attribute combinations through a Shopify store.
Will Acumatica meet your integration with shopify needs? Build your requirements and perform a full analysis.
Build my requirements →Integration with Amazon7
Covers the setup needed to connect an Amazon seller account to Acumatica and keep marketplace data flowing between the two systems.
- Initial Configuration of an Amazon StoreCovers the initial setup steps required to connect an Amazon seller account to Acumatica.
- Overview of Data SynchronizationSummarizes which record types sync automatically between Amazon and the ERP.
- Synchronizing Product AvailabilityUpdates Amazon listings with current stock availability from the ERP.
- Synchronizing OrdersPulls Amazon marketplace orders into the ERP for fulfillment and accounting.
- Synchronizing Inbound ShipmentsSyncs inbound shipment information related to Amazon fulfillment.
- Initial Configuration of an Amazon StoreCovers the initial setup steps required to connect an Amazon seller account to Acumatica.
- Overview of Data SynchronizationSummarizes which record types sync automatically between Amazon and the ERP.
- Synchronizing Product AvailabilityUpdates Amazon listings with current stock availability from the ERP.
- Synchronizing OrdersPulls Amazon marketplace orders into the ERP for fulfillment and accounting.
- Synchronizing Inbound ShipmentsSyncs inbound shipment information related to Amazon fulfillment.
- Importing Settlement ReportsImports Amazon settlement reports summarizing payouts, fees, and charges.
Will Acumatica meet your integration with amazon needs? Build your requirements and perform a full analysis.
Build my requirements →Acumatica retail and ecommerce order and inventory management
Acumatica's inventory system maintains real-time stock counts across multiple locations, which improves product-availability accuracy on ecommerce sites and reduces the risk of overselling. Order management then gives a consolidated view of sales orders, deliveries, and invoices across every channel, with fulfilment tracking that helps ecommerce sellers manage shipping and returns.
Inventory management
Automation calculates when stock needs reordering to minimise overstocking or stockouts, and inventory can be assigned to a specific sales order line to protect customer commitments.
Order management and fulfilment
A unified view of customer orders from every sales channel, with automation for order approvals, stock allocation, and shipping, and automatic inventory updates across all selling platforms.
Acumatica ecommerce platform integration and multi-channel selling
Acumatica integrates directly with ecommerce platforms so online orders flow straight into the ERP, keeping the storefront synchronised with up-to-date product details, prices, and stock availability. For businesses selling through several channels, that data lives on a single platform rather than being reconciled between systems.
eCommerce integration
Changes made in Acumatica to product availability, prices, descriptions, or images are automatically reflected on the connected storefront, and orders placed online are immediately visible in Acumatica.
Multi-channel selling
Ecommerce, physical retail, telesales, and direct sales feed a consolidated view of sales and inventory data regardless of where the sale originated.
Acumatica CRM for retail and ecommerce customer relationships
Acumatica's CRM tracks the customer journey from initial contact through the sales process and after-sales service, which retail and ecommerce sellers can use to lift customer experience, satisfaction, and repeat sales.
Customer relationship management
Segments the customer base for personalised marketing campaigns and tracks customer issues through to resolution, alongside lead generation and after-sales service history.
Acumatica financial management for international ecommerce
Acumatica's financial management module handles invoicing, supplier payments, cash flow, and fixed-asset tracking, but the multi-currency support and configurable tax rules are the pieces that matter most for ecommerce businesses selling across borders.
Multi-currency and tax handling
Manages different currencies and tax rules by location, which global ecommerce sellers need for accurate invoicing and reporting outside their home market.
Acumatica warehouse management for retail and ecommerce fulfilment
Acumatica's warehouse features extend inventory accuracy into the physical fulfilment process, which matters directly to ecommerce order-cycle speed and accuracy.
Warehouse operations
Barcode scanning, bin location tracking, and directed picking and put-away improve warehouse efficiency and accuracy for order fulfilment.
The Acumatica Evaluation Kit
An independent assessment of Acumatica — strengths, gaps and real pricing — plus a requirements template you can score its ecommerce against alongside every other system on your shortlist.
Acumatica Evaluation Kit
2026 Edition · PDF guide + XLSX template
ERP Research
- Buyer's guide (PDF): Acumatica independently assessed — where it is strong, where it is not, and what it actually costs
- Requirements template (XLSX): weight your requirements and score vendors side by side
- Structured by module, so ecommerce sits alongside the rest of your scope
- The questions to put to the vendor and to implementation partners
Acumatica Evaluation Kit
Acumatica add-ons & integrations
Extend Acumatica with best-of-breed software that integrates with it:
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Ecommerce — strength by vendor
| Vendor | Strength | Best for | Starting price | Implementation | Actions |
|---|---|---|---|---|---|
 | ★★★ strong | Fast-growing mid-market companies wanting unified cloud ERP | $99/user/mo | 4–9 months | |
 | ★★★ strong | Midsize companies wanting unlimited users and flexible cloud ERP | Custom | 4–8 months | |
 | ★★★ strong | Small businesses and startups wanting affordable, modular ERP | $24.90/user/mo | 1–4 months | |
 | ★★★ strong | Multichannel retailers and DTC brands needing order and inventory automation | Custom | 2–4 months | |
 | ★★ moderate | Large, complex enterprises needing deep customisation and controlled upgrades | Custom | 6–18 months | |
 | ★★ moderate | Mid-to-large companies in the Microsoft ecosystem | $50/user/mo | 6–14 months | |
 | ★★ moderate | Wholesale distributors needing best-in-class distribution ERP | $75/user/mo | 3–7 months | |
 | ★★ moderate | Small businesses and startups wanting free, self-hosted ERP | $0 (self-hosted) | 1–3 months |
Evaluating ecommerce on Acumatica
What to put in front of the vendor before you commit.
- 1B2B vs B2C focus and capabilities
- 2Customer-specific pricing and permissions
- 3Real-time inventory sync with ERP
- 4Payment processing options
- 5Mobile-responsive storefront
Acumatica starts at a custom quote with a typical total cost of $75K–$350K and a 4–8 months implementation.
Full Acumatica pricing breakdown →Acumatica implementation partners
Firms with proven Acumatica delivery experience — start here rather than an open RFP.
Acumatica Ecommerce FAQ
How do you link an ecommerce site to Acumatica?
Ecommerce platforms connect to Acumatica through certified connectors — most commonly BigCommerce, with Shopify and Magento also supported — that sync product catalogue, pricing, inventory availability, and orders between the storefront and Acumatica's back office. Setup involves configuring the connector and mapping item and customer data rather than building a custom integration from scratch.
How do you set up BigCommerce B2B Edition with Acumatica?
Acumatica's BigCommerce connector supports B2B Edition specifically, syncing customer-specific price lists, contract catalogues, and credit terms alongside standard order and inventory data. Setup happens through Acumatica's Commerce Edition connector configuration, which maps B2B account structures and approval workflows to Acumatica customer records — typically handled by an implementation partner.
Does Acumatica have POS software?
Acumatica doesn't include native point-of-sale functionality in its core platform. Retailers typically integrate a third-party POS system, such as Cybex Retail Cloud POS built specifically for Acumatica, or connect an existing POS through the Acumatica Marketplace, syncing sales transactions back into inventory and financials rather than running POS natively inside Acumatica.
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