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DOS
★★ moderate

Doss Ecommerce

Integrated ecommerce and online storefront capabilities including B2B and B2C portals, product catalogue management, and order management.

Doss provides solid ecommerce functionality covering most mid-market requirements. It is not a core differentiator, but it handles standard workflows effectively.

Key capabilities

B2B and B2C web storefront

Responsive, branded online store for direct-to-consumer or business-to-business selling with ERP-integrated product data. Supports multiple storefronts, languages, and currencies from a single platform.

Product catalogue and content management

Rich product pages with images, specifications, variants, and SEO-optimised content managed alongside ERP item master data. Ensures online catalogue always reflects current products, pricing, and availability.

Online order management

End-to-end order lifecycle from cart to fulfilment with real-time status updates, order history, and return/exchange processing. Orders flow directly into ERP fulfilment without manual re-entry.

Customer-specific pricing and catalogues

Negotiated price lists, volume discounts, contract pricing, and restricted catalogues by customer or customer group. Essential for B2B where every account may have unique pricing and product access.

Payment gateway integration

Pre-built connections to Stripe, PayPal, Authorize.net, and other payment processors with PCI-compliant card handling. Supports credit cards, ACH/bank transfers, purchase orders, and instalment billing.

Real-time inventory availability display

Live stock levels shown on product pages and during checkout, sourced directly from ERP inventory data. Prevents overselling and sets accurate delivery expectations with warehouse-level availability.

Customer self-service portal

Authenticated portal where customers track orders, view invoices, download statements, manage returns, and reorder from purchase history. Reduces customer service calls and enables 24/7 account management.

Multi-channel order management

Consolidates orders from website, marketplace (Amazon, eBay), phone, EDI, and retail POS into a single ERP fulfilment queue. Provides unified inventory allocation and consistent customer experience across channels.

Free PDF · Vendor-neutral · No sales calls

The Doss Evaluation Kit

An independent assessment of Doss — strengths, gaps and real pricing — plus a requirements template you can score its ecommerce against alongside every other system on your shortlist.

Doss Evaluation Kit

2026 Edition · PDF guide + XLSX template

ERP Research

  • Buyer's guide (PDF): Doss independently assessed — where it is strong, where it is not, and what it actually costs
  • Requirements template (XLSX): weight your requirements and score vendors side by side
  • Structured by module, so ecommerce sits alongside the rest of your scope
  • The questions to put to the vendor and to implementation partners
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Doss Evaluation Kit

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Doss add-ons & integrations

Extend Doss with best-of-breed software that integrates with it:

Ecommerce integrationConnect Shopify, BigCommerce and Amazon to your ERP.+10 more →
CPQ softwareConfigure-price-quote that writes orders to your ERP.+12 more →
Subscription billing softwareRecurring and usage-based billing wired to your ERP.+12 more →

Ecommerce — strength by vendor

VendorStrengthBest forStarting priceImplementationActions
Oracle NetSuite logo
Oracle NetSuite
★★★ strongFast-growing mid-market companies wanting unified cloud ERP$99/user/mo4–9 months
Acumatica logo
Acumatica
★★★ strongMidsize companies wanting unlimited users and flexible cloud ERPCustom4–8 months
Odoo logo
Odoo
★★★ strongSmall businesses and startups wanting affordable, modular ERP$24.90/user/mo1–4 months
SAP S/4HANA Private Cloud logo
SAP S/4HANA Private Cloud
★★ moderateLarge, complex enterprises needing deep customisation and controlled upgradesCustom6–18 months
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
★★ moderateMid-to-large companies in the Microsoft ecosystem$50/user/mo6–14 months
Epicor Prophet 21 logo
Epicor Prophet 21
★★ moderateWholesale distributors needing best-in-class distribution ERP$75/user/mo3–7 months
ERPNext logo
ERPNext
★★ moderateSmall businesses and startups wanting free, self-hosted ERP$0 (self-hosted)1–3 months
Priority ERP logo
Priority ERP
★★ moderateMidsize manufacturers and distributors wanting flexibility$60/user/mo3–6 months

Evaluating ecommerce on Doss

What to put in front of the vendor before you commit.

  1. 1B2B vs B2C focus and capabilities
  2. 2Customer-specific pricing and permissions
  3. 3Real-time inventory sync with ERP
  4. 4Payment processing options
  5. 5Mobile-responsive storefront

Doss starts at a custom quote with a typical total cost of Not publicly disclosed and a 4–12 weeks implementation.

Full Doss pricing breakdown →

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Ecommerce FAQ

Should I use ERP ecommerce or Shopify/WooCommerce?

ERP-integrated ecommerce eliminates sync issues between your online store and back-office (inventory, pricing, customer data). However, dedicated platforms like Shopify offer richer storefront features. Many businesses use a dedicated storefront integrated with ERP.

Which ERP has the best ecommerce?

Oracle NetSuite (SuiteCommerce) offers the deepest native ecommerce. Odoo includes a built-in ecommerce module. Acumatica integrates well with BigCommerce and Shopify. SAP and Dynamics rely on third-party connectors.

Can ERP handle B2B ecommerce?

Yes, many ERPs offer B2B ecommerce portals with customer-specific pricing, account-based ordering, approval workflows, and re-order capabilities. This is often a stronger fit than B2C-focused platforms like Shopify.

How does ERP ecommerce sync inventory?

Native ERP ecommerce shows real-time inventory availability since it shares the same database. Integrated solutions sync inventory periodically (real-time or near-real-time) via APIs or middleware.

What is multi-channel order management?

Multi-channel order management consolidates orders from all channels (website, marketplace, phone, EDI) into a single ERP system for unified fulfilment, inventory allocation, and customer service.

Other Doss modules

Explore Doss by industry & company size

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